@charset "UTF-8";
@font-face {
  font-family: "Schibsted Grotesk";
  src: url("/fonts/softreply/schibsted-grotesk.woff2") format("woff2");
  font-weight: 400 800;
  font-display: swap;
}
@font-face {
  font-family: "JetBrains Mono";
  src: url("/fonts/softreply/jetbrains-mono.woff2") format("woff2");
  font-weight: 400 600;
  font-display: swap;
}
.sr-app {
  --sr-brand: #0B6B6A;
  --sr-brand-hover: #0A5958;
  --sr-brand-wash: #E3F1F0;
  --sr-brand-wash-border: #C2E0DE;
  --sr-folder-wash: #DDEBEA;
  --sr-rail-ink: #0C2925;
  --sr-folder-ink: #10352F;
  --sr-pine-bright: #12A19F;
  --sr-pine-accent: #4ADEC7;
  --sr-pine-muted: #5E837C;
  --sr-folder-idle: #9DBDB5;
  --sr-amber: #B45309;
  --sr-amber-text: #7A4A08;
  --sr-amber-wash: #FCF0DC;
  --sr-amber-border: #F2DDB8;
  --sr-danger: #B42318;
  --sr-danger-text: #96271E;
  --sr-danger-wash: #FBEAE8;
  --sr-danger-border: #F0C7C2;
  --sr-ink: #1A1D21;
  --sr-body: #2A2F35;
  --sr-secondary: #5F6B7A;
  --sr-muted: #8A94A0;
  --sr-faint: #A6AEB8;
  --sr-border: #E0E7E4;
  --sr-row-divider: #EAEFEC;
  --sr-bg: #F6F8F7;
  --sr-rail-bg: #F3F4F6;
  --sr-hover: #F8FAFA;
  --sr-selected: #E9F3F2;
  --sr-note-bg: #FFF8E1;
  --sr-note-border: #F2E4B3;
  --sr-note-edge: #E5C24A;
  --sr-font: "Schibsted Grotesk", system-ui, -apple-system, "Segoe UI", sans-serif;
  --sr-mono: "JetBrains Mono", ui-monospace, "SF Mono", monospace;
  height: 100vh;
  height: 100dvh;
  overflow: hidden;
  background: var(--sr-bg);
  color: var(--sr-ink);
  font-family: var(--sr-font);
  font-size: 14px;
  --topbar-h: 44px;
  --sidebar-w: 216px;
  --sidebar-w-collapsed: 52px;
}
.sr-app, .sr-app *, .sr-app *::before, .sr-app *::after {
  box-sizing: border-box;
}
.sr-app__body {
  display: flex;
  flex: 1;
  min-height: 0;
  overflow: hidden;
}
.sr-app button {
  font-family: var(--sr-font);
}
.sr-app :focus-visible {
  outline: 2px solid var(--sr-brand);
  outline-offset: 1px;
}
.sr-app .sr-mono {
  font-family: var(--sr-mono);
}
.sr-app .sr-settings__help a, .sr-app .sr-onboard__sub a, .sr-app .sr-composer__banner a,
.sr-app .skiwo-message-bubble__body a, .sr-app .sr-empty__sub a {
  color: var(--sr-brand);
  text-decoration: underline;
}
.sr-app .sr-settings__help a:hover, .sr-app .sr-onboard__sub a:hover, .sr-app .sr-composer__banner a:hover,
.sr-app .skiwo-message-bubble__body a:hover, .sr-app .sr-empty__sub a:hover {
  color: var(--sr-brand-hover);
}
.sr-app [hidden] {
  display: none !important;
}
.sr-app a.sr-btn-primary, .sr-app a.sr-btn-primary:hover {
  color: #fff;
}

body:has(.sr-app) {
  margin: 0;
  padding: 0;
}

:where(.sr-app a) {
  color: inherit;
  text-decoration: none;
}

.sr-app .skiwo-app-shell {
  min-block-size: 0;
  block-size: 100%;
  background: var(--sr-bg);
  font-family: var(--sr-font);
  color: var(--sr-ink);
}

.sr-app .skiwo-sidebar {
  --surface: var(--sr-rail-ink);
  --surface-2: rgba(255, 255, 255, .08);
  --text-mid: var(--sr-pine-muted);
  --text-2: #fff;
  --icon-faint: #6E7681;
  --brand: var(--sr-pine-accent);
  --brand-ink: var(--sr-pine-accent);
  --brand-tint: rgba(74, 222, 199, .18);
  --border-1: rgba(255, 255, 255, .12);
  --border-2: rgba(255, 255, 255, .12);
  --border-3: rgba(255, 255, 255, .2);
  --dz-rail-pad: 10px 8px;
  border-inline-end: 0;
  scrollbar-width: none;
  z-index: 10;
}
.sr-app .skiwo-sidebar::-webkit-scrollbar {
  display: none;
}
.sr-app .skiwo-sidebar .skiwo-nav-item {
  font-size: 13px;
}
.sr-app .skiwo-sidebar .skiwo-nav-item--sub .skiwo-nav-item__icon {
  color: var(--sr-pine-accent);
}
.sr-app .skiwo-sidebar .skiwo-sidebar__nav > .skiwo-nav-item {
  min-block-size: 34px;
  font-size: 0.865rem;
  padding-block: 4px;
}
.sr-app .skiwo-sidebar.is-collapsed .skiwo-sidebar__header {
  display: flex;
  justify-content: center;
}
.sr-app .skiwo-sidebar.is-collapsed .sr-rail-brand {
  padding: 4px 0 10px;
}
.sr-app .skiwo-sidebar.is-collapsed .sr-rail-brand__name {
  display: none;
}
@media (max-width: 840px) {
  .sr-app .skiwo-sidebar .skiwo-sidebar__header {
    display: flex;
    justify-content: center;
  }
  .sr-app .skiwo-sidebar .sr-rail-brand {
    padding: 4px 0 10px;
  }
  .sr-app .skiwo-sidebar .sr-rail-brand__name {
    display: none;
  }
}

.sr-rail-brand {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 4px 8px 12px;
  flex: none;
}
.sr-rail-brand__img {
  width: 26px;
  height: 26px;
  border-radius: 7px;
  object-fit: cover;
  flex: none;
}
.sr-rail-brand__name {
  font: 700 13px var(--sr-font);
  color: #fff;
}

.sr-folderrail {
  width: 200px;
  flex: none;
  background: var(--sr-folder-ink);
  border-right: 1px solid rgba(0, 0, 0, 0.18);
  padding: 12px 0;
  height: 100%;
  overflow-y: auto;
}
@media (max-width: 840px) {
  .sr-folderrail {
    display: none;
  }
  .sr-app.is-railopen .sr-folderrail {
    display: block;
    position: fixed;
    left: 52px;
    top: var(--topbar-h, 44px);
    bottom: 0;
    width: 248px;
    z-index: 40;
    box-shadow: 0 16px 40px rgba(0, 0, 0, 0.28);
  }
}
.sr-folderrail__mailbox {
  display: flex;
  align-items: center;
  gap: 8px;
  margin: 0 12px 14px;
  padding: 8px 10px;
  background: rgba(255, 255, 255, 0.07);
  border: 0;
  border-radius: 8px;
  font: 700 13.5px var(--sr-font);
  color: #fff;
  width: calc(100% - 24px);
  cursor: pointer;
}
.sr-folderrail__mailbox .sr-dot {
  width: 8px;
  height: 8px;
  border-radius: 50%;
  background: var(--sr-pine-accent);
  flex: none;
}
.sr-folderrail__mailbox .sr-caret {
  margin-left: auto;
  color: var(--sr-pine-muted);
}
.sr-folderrail__folder {
  display: flex;
  align-items: center;
  height: 31px;
  margin: 0 8px;
  padding: 0 10px;
  border-radius: 6px;
  font-size: 13.5px;
  color: var(--sr-folder-idle);
  position: relative;
}
.sr-folderrail__folder:hover {
  background: rgba(255, 255, 255, 0.06);
  color: #fff;
}
.sr-folderrail__folder.is-active {
  color: #fff;
  font-weight: 700;
  background: rgba(74, 222, 199, 0.18);
}
.sr-folderrail__folder.is-active::before {
  content: "";
  position: absolute;
  left: -8px;
  top: 4px;
  bottom: 4px;
  width: 3px;
  border-radius: 2px;
  background: var(--sr-pine-accent);
}
.sr-folderrail__folder.is-active .sr-count {
  color: var(--sr-pine-accent);
}
.sr-folderrail__folder--review {
  color: #FFD9A8;
}
.sr-folderrail__folder .sr-count {
  margin-left: auto;
  font: 500 11px var(--sr-mono);
  color: var(--sr-pine-muted);
}
.sr-folderrail__label {
  margin: 18px 20px 6px;
  font: 700 10.5px var(--sr-font);
  letter-spacing: 0.08em;
  color: var(--sr-pine-muted);
  text-transform: uppercase;
}
.sr-folderrail__tag {
  display: flex;
  align-items: center;
  gap: 8px;
  height: 28px;
  margin: 0 8px;
  padding: 0 10px;
  border-radius: 6px;
  font-size: 13px;
  color: var(--sr-folder-idle);
}
.sr-folderrail__tag:hover {
  background: rgba(255, 255, 255, 0.06);
  color: #fff;
}
.sr-folderrail__tag .sr-tag-chip {
  width: 7px;
  height: 7px;
  border-radius: 2px;
  flex: none;
}
.sr-folderrail__tag .sr-count {
  margin-left: auto;
  font: 500 11px var(--sr-mono);
  color: var(--sr-pine-muted);
}

.sr-main {
  flex: 1;
  min-width: 0;
  display: flex;
  flex-direction: column;
  overflow-y: auto;
}

.sr-callcard {
  margin-bottom: 14px;
}
.sr-callcard__audio {
  width: 100%;
  height: 36px;
  margin-bottom: 10px;
}
.sr-callcard__grid {
  display: grid;
  grid-template-columns: minmax(120px, max-content) 1fr;
  gap: 4px 16px;
  margin: 6px 0 12px;
  font-size: 13px;
}
.sr-callcard__key {
  color: var(--sr-secondary);
}
.sr-callcard__val {
  color: var(--sr-ink);
  overflow-wrap: anywhere;
}

.sr-callforms__line {
  margin-bottom: 18px;
}
.sr-callforms__form {
  border: 1px solid var(--sr-border);
  border-radius: 10px;
  padding: 10px 12px;
  margin: 8px 0;
}
.sr-callforms__head {
  display: flex;
  align-items: center;
  gap: 10px;
  margin-bottom: 6px;
}
.sr-callforms__name {
  font-weight: 700;
}
.sr-callforms__field {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 4px 0;
  border-top: 1px solid var(--sr-row-divider);
  font-size: 13px;
}
.sr-callforms__fieldlabel {
  font-weight: 600;
}
.sr-callforms__add {
  display: flex;
  align-items: center;
  gap: 8px;
  flex-wrap: wrap;
  margin-top: 10px;
}
.sr-callforms__req {
  display: inline-flex;
  align-items: center;
  gap: 5px;
  font-size: 12.5px;
  color: var(--sr-secondary);
  white-space: nowrap;
}

.sr-typing {
  display: flex;
  align-items: center;
  gap: 8px;
  padding: 2px 4px 8px;
  color: var(--sr-muted);
  font-size: 12px;
}
.sr-typing__dots {
  display: inline-flex;
  gap: 4px;
}
.sr-typing__dots span {
  width: 6px;
  height: 6px;
  border-radius: 50%;
  background: var(--sr-faint);
  animation: sr-typing-bounce 1.2s infinite ease-in-out;
}
.sr-typing__dots span:nth-child(2) {
  animation-delay: 0.15s;
}
.sr-typing__dots span:nth-child(3) {
  animation-delay: 0.3s;
}

@keyframes sr-typing-bounce {
  0%, 60%, 100% {
    opacity: 0.35;
    transform: none;
  }
  30% {
    opacity: 1;
    transform: translateY(-3px);
  }
}
.sr-toolbar {
  height: 40px;
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 0 20px 0 17px;
  background: #fff;
  border-bottom: 2px solid var(--sr-ink);
}
.sr-toolbar__title {
  font: 700 11px var(--sr-font);
  letter-spacing: 0.08em;
  text-transform: uppercase;
}
.sr-toolbar__count {
  font: 500 11px var(--sr-mono);
  color: var(--sr-muted);
}
.sr-toolbar__right {
  margin-left: auto;
  display: flex;
  align-items: center;
  gap: 12px;
}
.sr-toolbar__page {
  font: 500 11px var(--sr-mono);
  color: var(--sr-muted);
}

.sr-bulkbar {
  height: 40px;
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 0 20px 0 17px;
  background: var(--sr-brand);
  color: #fff;
}
.sr-bulkbar__count {
  font: 600 12.5px var(--sr-font);
}
.sr-bulkbar__divider {
  width: 1px;
  height: 18px;
  background: rgba(255, 255, 255, 0.35);
}
.sr-bulkbar__btn {
  background: rgba(255, 255, 255, 0.16);
  color: #fff;
  border: 0;
  border-radius: 6px;
  padding: 4px 12px;
  font: 600 12.5px var(--sr-font);
  cursor: pointer;
}
.sr-bulkbar__btn:hover {
  background: rgba(255, 255, 255, 0.26);
}
.sr-bulkbar__clear {
  margin-left: auto;
  background: none;
  border: 0;
  color: #fff;
  font: 600 12.5px var(--sr-font);
  cursor: pointer;
  text-decoration: underline;
}

.sr-app .sr-list {
  list-style: none;
  margin: 0;
  padding: 0;
  background: #fff;
  flex: 1;
}

.sr-app .skiwo-conversation-row {
  display: flex;
  align-items: center;
  border-bottom: 1px solid var(--sr-row-divider);
  position: relative;
  background: #fff;
}
.sr-app .skiwo-conversation-row::before {
  content: "";
  position: absolute;
  left: 0;
  top: 0;
  bottom: 0;
  width: 3px;
  background: transparent;
}
.sr-app .skiwo-conversation-row--unread::before {
  background: var(--sr-pine-bright);
}
.sr-app .skiwo-conversation-row--unread .skiwo-conversation-row__name, .sr-app .skiwo-conversation-row--unread .skiwo-conversation-row__subject {
  font-weight: 700;
}
.sr-app .skiwo-conversation-row:hover {
  background: var(--sr-hover);
}
.sr-app .skiwo-conversation-row.is-picked {
  background: var(--sr-selected);
}
.sr-app .skiwo-conversation-row .skiwo-conversation-row__leading {
  padding-left: 17px;
  flex: none;
  display: flex;
  align-items: center;
}
.sr-app .skiwo-conversation-row .skiwo-conversation-row__leading input[type=checkbox] {
  width: 15px;
  height: 15px;
  border-radius: 4px;
  border: 1.5px solid #C6CDD5;
  accent-color: var(--sr-brand);
  cursor: pointer;
}
.sr-app .skiwo-conversation-row .skiwo-conversation-row__link {
  flex: 1;
  min-width: 0;
  display: flex;
  align-items: center;
  gap: 12px;
  height: 56px;
  padding: 0 20px 0 12px;
  color: inherit;
}
.sr-app .skiwo-conversation-row .skiwo-conversation-row__link:hover {
  color: inherit;
}
.sr-app .skiwo-conversation-row .skiwo-conversation-row__marker {
  font: 600 11.5px var(--sr-mono);
  color: var(--sr-brand);
  width: 48px;
  flex: none;
  display: inline-block;
}
.sr-app .skiwo-conversation-row .skiwo-conversation-row__avatar {
  flex: none;
}
.sr-app .skiwo-conversation-row .skiwo-conversation-row__main {
  flex: 1;
  min-width: 0;
  display: grid;
  grid-template-columns: auto minmax(0, auto) minmax(0, 1fr) auto;
  align-items: baseline;
  column-gap: 6px;
  row-gap: 3px;
}
.sr-app .skiwo-conversation-row .skiwo-conversation-row__top {
  display: flex;
  align-items: baseline;
  gap: 6px;
  min-width: 0;
  grid-column: 1;
}
.sr-app .skiwo-conversation-row .skiwo-conversation-row__name {
  font-weight: 600;
  font-size: 13.5px;
}
.sr-app .skiwo-conversation-row .skiwo-conversation-row__subject {
  grid-column: 2;
  font-weight: 600;
  font-size: 13.5px;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
  min-width: 0;
}
.sr-app .skiwo-conversation-row .skiwo-conversation-row__preview {
  grid-column: 3;
  font-weight: 400;
  font-size: 13.5px;
  color: var(--sr-muted);
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
  min-width: 0;
}
.sr-app .skiwo-conversation-row .skiwo-conversation-row__preview::before {
  content: "— ";
}
.sr-app .skiwo-conversation-row .skiwo-conversation-row__meta {
  grid-column: 1/-1;
  min-width: 0;
}
.sr-app .skiwo-conversation-row .skiwo-conversation-row__tags {
  grid-column: 4;
  grid-row: 1;
  display: flex;
  gap: 6px;
}
.sr-app .skiwo-conversation-row .sr-audit {
  font: 400 10.5px var(--sr-mono);
  color: var(--sr-muted);
  display: flex;
  align-items: center;
  gap: 6px;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}
.sr-app .skiwo-conversation-row .sr-audit .sr-dot {
  width: 6px;
  height: 6px;
  border-radius: 50%;
  background: var(--sr-muted);
  flex: none;
}
.sr-app .skiwo-conversation-row .sr-audit.tone-amber {
  color: var(--sr-amber-text);
}
.sr-app .skiwo-conversation-row .sr-audit.tone-amber .sr-dot {
  background: var(--sr-amber);
}
.sr-app .skiwo-conversation-row .sr-audit.tone-danger {
  color: var(--sr-danger-text);
}
.sr-app .skiwo-conversation-row .sr-audit.tone-danger .sr-dot {
  background: var(--sr-danger);
}
.sr-app .skiwo-conversation-row .sr-audit.tone-brand {
  color: #0A5958;
}
.sr-app .skiwo-conversation-row .sr-audit.tone-brand .sr-dot {
  background: var(--sr-brand);
}
.sr-app .skiwo-conversation-row .sr-audit.tone-muted {
  color: var(--sr-secondary);
}
.sr-app .skiwo-conversation-row .sr-audit.tone-muted .sr-dot {
  background: var(--sr-muted);
}
.sr-app .skiwo-conversation-row .skiwo-conversation-row__trailing {
  flex: none;
  display: flex;
  align-items: center;
  gap: 14px;
}
.sr-app .skiwo-conversation-row .skiwo-conversation-row__trailing .sr-wait {
  width: 34px;
  text-align: right;
  font: 500 11.5px var(--sr-mono);
  color: var(--sr-secondary);
}
.sr-app .skiwo-conversation-row .skiwo-conversation-row__trailing .sr-wait.is-overdue {
  color: var(--sr-amber);
}
.sr-app .skiwo-conversation-row .skiwo-conversation-row__trailing .sr-assignee {
  width: 24px;
  display: flex;
  justify-content: flex-end;
}
.sr-app .skiwo-conversation-row .skiwo-conversation-row__trailing .sr-unassigned {
  width: 24px;
  height: 24px;
  border-radius: 50%;
  border: 1.5px dashed #C6CDD5;
}
.sr-app .skiwo-conversation-row .skiwo-conversation-row__time {
  display: none;
}
.sr-app .skiwo-conversation-row .skiwo-conversation-row__unread-dot {
  display: none;
}
.sr-app .skiwo-conversation-row .skiwo-avatar__initials {
  color: #fff;
}

.sr-tagpill {
  display: inline-block;
  padding: 2px 9px;
  border-radius: 999px;
  font: 600 11px var(--sr-font);
  background: var(--sr-brand-wash);
  color: #0A5958;
}
.sr-tagpill.tone-purple {
  background: #ECEAF7;
  color: #5747A8;
}
.sr-tagpill.tone-red {
  background: var(--sr-danger-wash);
  color: var(--sr-danger-text);
}
.sr-tagpill.tone-amber {
  background: var(--sr-amber-wash);
  color: var(--sr-amber-text);
}
.sr-tagpill.tone-green {
  background: #EAF2E6;
  color: #3F6B2A;
}
.sr-tagpill.tone-gray {
  background: #EEF1F4;
  color: #4A5563;
}

.sr-status {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  padding: 3px 10px;
  border-radius: 999px;
  font: 700 11px var(--sr-font);
}
.sr-status.is-active {
  background: var(--sr-brand-wash);
  color: #0A5958;
}
.sr-status.is-pending {
  background: var(--sr-amber-wash);
  color: var(--sr-amber-text);
}
.sr-status.is-closed {
  background: #EEF1F4;
  color: #4A5563;
}
.sr-status.is-spam {
  background: var(--sr-danger-wash);
  color: var(--sr-danger-text);
}

.sr-empty {
  flex: 1;
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  gap: 10px;
  padding: 60px 20px;
  background: #fff;
  text-align: center;
}
.sr-empty__tile {
  width: 56px;
  height: 56px;
  border-radius: 14px;
  background: var(--sr-brand-wash);
  color: var(--sr-brand);
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 22px;
}
.sr-empty__title {
  font: 700 15px var(--sr-font);
  color: var(--sr-ink);
}
.sr-empty__sub {
  font-size: 13px;
  color: var(--sr-secondary);
  max-width: 340px;
}

.sr-convo {
  flex: 1;
  display: flex;
  min-width: 0;
}

.sr-convo__main {
  flex: 1;
  min-width: 0;
  display: flex;
  flex-direction: column;
}

.sr-convohead {
  position: sticky;
  top: 0;
  z-index: 5;
  height: 56px;
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 0 16px;
  background: #fff;
  border-bottom: 1px solid var(--sr-border);
}
.sr-convohead__back {
  font: 600 13px var(--sr-font);
  color: var(--sr-secondary);
  flex: none;
}
.sr-convohead__back:hover {
  color: var(--sr-brand);
}
.sr-convohead__divider {
  width: 1px;
  height: 20px;
  background: var(--sr-border);
  flex: none;
}
.sr-convohead__number {
  font: 600 11.5px var(--sr-mono);
  color: var(--sr-brand);
  flex: none;
  background: none;
  border: 0;
  padding: 2px 4px;
  border-radius: 5px;
  cursor: pointer;
}
.sr-convohead__number:hover {
  background: var(--sr-brand-wash);
}
.sr-convohead__number .skiwo-btn__icon:empty {
  display: none;
}
.sr-convohead__number .skiwo-btn__label {
  font: inherit;
  color: inherit;
}
.sr-convohead__subject {
  flex: 1;
  min-width: 0;
  font: 700 15px var(--sr-font);
  color: var(--sr-ink);
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
  border: 0;
  background: transparent;
  padding: 4px 6px;
  border-radius: 6px;
}
.sr-convohead__subject:hover, .sr-convohead__subject:focus {
  background: var(--sr-rail-bg);
}
.sr-convohead__position {
  font: 500 11px var(--sr-mono);
  color: var(--sr-muted);
  flex: none;
}
.sr-convohead__nav {
  width: 26px;
  height: 26px;
  border-radius: 6px;
  border: 1px solid var(--sr-border);
  background: #fff;
  color: var(--sr-secondary);
  cursor: pointer;
  flex: none;
  display: inline-flex;
  align-items: center;
  justify-content: center;
}
.sr-convohead__nav:hover {
  border-color: var(--sr-brand);
  color: var(--sr-brand);
}
.sr-convohead__nav[aria-disabled=true] {
  opacity: 0.4;
  pointer-events: none;
}

.sr-thread {
  flex: 1;
  width: 100%;
  max-width: 840px;
  margin: 0 auto;
  padding: 16px 16px 24px;
  display: flex;
  flex-direction: column;
  gap: 12px;
}

.sr-app .skiwo-message-bubble {
  background: #fff;
  border: 1px solid var(--sr-border);
  border-left-width: 3px;
  border-radius: 8px;
  box-shadow: 0 1px 2px rgba(20, 25, 30, 0.05);
  padding: 14px 16px;
}
.sr-app .skiwo-message-bubble--inbound {
  border-left-color: var(--sr-border);
}
.sr-app .skiwo-message-bubble--outbound {
  border-left-color: var(--sr-brand);
}
.sr-app .skiwo-message-bubble--note {
  background: var(--sr-note-bg);
  border-color: var(--sr-note-border);
  border-left-color: var(--sr-note-edge);
}
.sr-app .skiwo-message-bubble.is-failed {
  border-left-color: var(--sr-danger);
}
.sr-app .skiwo-message-bubble .skiwo-message-bubble__banner {
  margin: -14px -16px 12px;
  padding: 8px 16px;
  background: var(--sr-danger-wash);
  border-bottom: 1px solid var(--sr-danger-border);
  border-radius: 8px 5px 0 0;
  font-size: 12.5px;
  color: var(--sr-danger-text);
}
.sr-app .skiwo-message-bubble .skiwo-message-bubble__banner a, .sr-app .skiwo-message-bubble .skiwo-message-bubble__banner button {
  color: var(--sr-danger-text);
  text-decoration: underline;
  font-weight: 600;
  background: none;
  border: 0;
  cursor: pointer;
}
.sr-app .skiwo-message-bubble .skiwo-message-bubble__head {
  display: flex;
  align-items: flex-start;
  gap: 10px;
}
.sr-app .skiwo-message-bubble .skiwo-message-bubble__author {
  font: 700 13.5px var(--sr-font);
  margin: 0;
}
.sr-app .skiwo-message-bubble .skiwo-message-bubble__meta {
  font-size: 11.5px;
  color: var(--sr-muted);
}
.sr-app .skiwo-message-bubble .skiwo-message-bubble__time {
  margin-left: auto;
  font: 400 11px var(--sr-mono);
  color: var(--sr-muted);
  flex: none;
}
.sr-app .skiwo-message-bubble .skiwo-message-bubble__body {
  margin-top: 8px;
  padding-left: 46px;
  font-size: 15px;
  line-height: 1.6;
  color: var(--sr-body);
  overflow-wrap: break-word;
}
.sr-app .skiwo-message-bubble .skiwo-message-bubble__body p {
  margin: 0 0 10px;
}
.sr-app .skiwo-message-bubble .skiwo-message-bubble__body p:last-child {
  margin-bottom: 0;
}
.sr-app .skiwo-message-bubble .skiwo-message-bubble__body blockquote {
  border-left: 3px solid var(--sr-border);
  margin: 10px 0;
  padding-left: 12px;
  color: var(--sr-secondary);
}
.sr-app .skiwo-message-bubble .sr-notepill {
  display: inline-block;
  padding: 1px 8px;
  border-radius: 999px;
  background: var(--sr-note-border);
  color: #6B5310;
  font: 700 10.5px var(--sr-font);
}

.sr-attachment {
  display: inline-flex;
  align-items: center;
  gap: 7px;
  padding: 6px 10px;
  margin: 8px 8px 0 0;
  border: 1px solid var(--sr-border);
  border-radius: 7px;
  background: var(--sr-bg);
  font: 600 12px var(--sr-font);
  color: var(--sr-body);
}
.sr-attachment .sr-size {
  font: 400 10px var(--sr-mono);
  color: var(--sr-muted);
}

.sr-collapsed {
  display: flex;
  align-items: center;
  gap: 10px;
  width: 100%;
  background: #fff;
  border: 1px solid var(--sr-border);
  border-radius: 8px;
  padding: 8px 16px;
  cursor: pointer;
  text-align: left;
  font-family: var(--sr-font);
}
.sr-collapsed:hover {
  background: var(--sr-hover);
}
.sr-collapsed__name {
  font: 700 13px var(--sr-font);
  flex: none;
}
.sr-collapsed__excerpt {
  flex: 1;
  min-width: 0;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
  font-size: 12.5px;
  color: var(--sr-muted);
}
.sr-collapsed__time {
  font: 400 11px var(--sr-mono);
  color: var(--sr-muted);
  flex: none;
}

.sr-event {
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 6px;
  font: 400 10.5px var(--sr-mono);
  color: var(--sr-muted);
}
.sr-event .sr-dot {
  width: 6px;
  height: 6px;
  border-radius: 50%;
  background: var(--sr-muted);
  flex: none;
}
.sr-event.tone-amber {
  color: var(--sr-amber-text);
}
.sr-event.tone-amber .sr-dot {
  background: var(--sr-amber);
}
.sr-event.tone-danger {
  color: var(--sr-danger-text);
}
.sr-event.tone-danger .sr-dot {
  background: var(--sr-danger);
}
.sr-event.tone-brand {
  color: #0A5958;
}
.sr-event.tone-brand .sr-dot {
  background: var(--sr-brand);
}

.sr-composer {
  width: 100%;
  max-width: 840px;
  margin: 0 auto 20px;
  background: #fff;
  border: 1px solid var(--sr-border);
  border-radius: 10px;
  box-shadow: 0 2px 10px rgba(20, 25, 30, 0.07);
}
.sr-composer.is-note {
  background: var(--sr-note-bg);
  border-color: var(--sr-note-border);
}
.sr-composer.is-note .sr-composer__tabs {
  border-color: var(--sr-note-border);
}
.sr-composer.is-note textarea {
  background: transparent;
}
.sr-composer__tabs {
  display: flex;
  align-items: center;
  border-bottom: 1px solid var(--sr-border);
  padding: 0 14px;
}
.sr-composer__tab {
  padding: 10px 14px;
  border: 0;
  background: none;
  cursor: pointer;
  font: 700 13px var(--sr-font);
  color: var(--sr-secondary);
  border-bottom: 2px solid transparent;
  margin-bottom: -1px;
}
.sr-composer__tab[aria-selected=true] {
  color: #0A5958;
  background: var(--sr-brand-wash);
  border-bottom-color: var(--sr-brand);
}
.sr-composer__tab.is-note-tab[aria-selected=true] {
  color: var(--sr-amber-text);
  background: var(--sr-amber-wash);
  border-bottom-color: var(--sr-amber);
}
.sr-composer__to {
  margin-left: auto;
  font-size: 12px;
  color: var(--sr-muted);
}
.sr-composer__banner {
  display: flex;
  align-items: center;
  gap: 8px;
  margin: 10px 14px 0;
  padding: 8px 12px;
  background: var(--sr-amber-wash);
  border: 1px solid var(--sr-amber-border);
  border-radius: 7px;
  font-size: 12.5px;
  color: var(--sr-amber-text);
}
.sr-composer__banner a {
  color: var(--sr-amber-text);
  text-decoration: underline;
  font-weight: 600;
}
.sr-composer .skiwo-composer textarea,
.sr-composer textarea {
  width: 100%;
  border: 0;
  resize: vertical;
  background: transparent;
  padding: 12px 14px;
  min-height: 64px;
  font: 400 14.5px/1.6 var(--sr-font);
  color: var(--sr-body);
}
.sr-composer .skiwo-composer textarea:focus,
.sr-composer textarea:focus {
  outline: none;
}
.sr-composer .skiwo-composer textarea:focus, .sr-composer .skiwo-composer textarea:not(:placeholder-shown),
.sr-composer textarea:focus,
.sr-composer textarea:not(:placeholder-shown) {
  min-height: 120px;
}
.sr-composer__bar {
  display: flex;
  align-items: center;
  gap: 8px;
  border-top: 1px solid var(--sr-border);
  padding: 8px 12px;
}
.sr-composer__tool {
  width: 26px;
  height: 26px;
  border-radius: 6px;
  border: 0;
  background: none;
  color: var(--sr-secondary);
  cursor: pointer;
  font-size: 13px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
}
.sr-composer__tool:hover {
  background: var(--sr-rail-bg);
  color: var(--sr-ink);
}
.sr-composer__saved {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  border: 0;
  background: none;
  cursor: pointer;
  font: 600 12.5px var(--sr-font);
  color: var(--sr-brand);
}
.sr-composer__saved:hover {
  color: var(--sr-brand-hover);
}
.sr-composer__meta {
  margin-left: auto;
  display: flex;
  align-items: center;
  gap: 12px;
  font: 400 11px var(--sr-mono);
  color: var(--sr-muted);
}
.sr-composer__send {
  display: inline-flex;
}
.sr-composer__send .sr-send-main {
  background: var(--sr-brand);
  color: #fff;
  border: 0;
  border-radius: 8px;
  padding: 8px 14px;
  font: 700 13px var(--sr-font);
  cursor: pointer;
}
.sr-composer__send .sr-send-main:hover {
  background: var(--sr-brand-hover);
}
.sr-composer__send .sr-composer__sendopts {
  display: inline-flex;
  align-items: center;
  gap: 6px;
}
.sr-composer__send .sr-composer__sendsel {
  width: auto;
  padding: 6px 8px;
  font-size: 12.5px;
  border-radius: 8px;
}
.sr-composer__send .sr-send-stay {
  background: #fff;
  color: var(--sr-brand);
  cursor: pointer;
  border: 1px solid var(--sr-brand);
  border-radius: 8px;
  padding: 7px 12px;
  font: 700 13px var(--sr-font);
}
.sr-composer__send .sr-send-stay:hover {
  background: var(--sr-wash, #eef6f6);
}
.sr-composer__send.is-note-send .sr-send-main {
  background: var(--sr-amber);
}

.sr-customer {
  width: 280px;
  flex: none;
  background: #fff;
  border-left: 1px solid var(--sr-border);
  padding: 20px 16px;
  overflow-y: auto;
}
.sr-customer__head {
  display: flex;
  align-items: center;
  gap: 12px;
  margin-bottom: 4px;
}
.sr-customer__name {
  font: 700 14px var(--sr-font);
}
.sr-customer__email {
  font-size: 12px;
  color: var(--sr-secondary);
  overflow-wrap: anywhere;
}
.sr-customer__claim {
  font-size: 11px;
  font-weight: 700;
  color: #8A4A08;
  overflow-wrap: anywhere;
}
.sr-customer__claim.is-verified {
  color: #0A5958;
}
.sr-customer__company {
  font-size: 11.5px;
  color: var(--sr-muted);
}
.sr-customer__label {
  margin: 20px 0 8px;
  font: 700 10.5px var(--sr-font);
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: var(--sr-muted);
}
.sr-customer__prev {
  display: block;
  border: 1px solid var(--sr-border);
  border-radius: 8px;
  padding: 9px 11px;
  margin-bottom: 8px;
  color: inherit;
}
.sr-customer__prev:hover {
  background: var(--sr-hover);
  color: inherit;
}
.sr-customer__prev .sr-prev-subject {
  font: 600 12.5px var(--sr-font);
  margin-bottom: 5px;
}
.sr-customer__prev .sr-prev-meta {
  display: flex;
  align-items: center;
  gap: 8px;
}
.sr-customer__prev .sr-prev-meta .sr-prev-date {
  font: 400 10.5px var(--sr-mono);
  color: var(--sr-muted);
}
.sr-customer__notes {
  width: 100%;
  min-height: 74px;
  border: 1px solid var(--sr-border);
  border-radius: 8px;
  padding: 9px 11px;
  font: 400 13px/1.5 var(--sr-font);
  color: var(--sr-body);
  resize: vertical;
}
.sr-customer__notes:focus {
  outline: none;
  border-color: var(--sr-brand);
}

.sr-menu {
  position: relative;
  display: inline-flex;
}
.sr-menu__panel {
  position: absolute;
  top: calc(100% + 6px);
  right: 0;
  z-index: 30;
  min-width: 160px;
  width: max-content;
  background: #fff;
  border: 1px solid var(--sr-border);
  border-radius: 8px;
  box-shadow: 0 6px 20px rgba(20, 25, 30, 0.12);
  padding: 5px;
  display: none;
}
.sr-menu__panel.is-open {
  display: block;
}
.sr-menu__panel--left {
  right: auto;
  left: 0;
}
.sr-menu__panel--wide {
  min-width: 260px;
}
.sr-menu__panel--up {
  top: auto;
  bottom: calc(100% + 6px);
}
.sr-menu__item {
  display: flex;
  align-items: center;
  gap: 8px;
  width: 100%;
  padding: 7px 10px;
  border: 0;
  background: none;
  cursor: pointer;
  border-radius: 6px;
  font: 500 13px var(--sr-font);
  color: var(--sr-body);
  text-align: left;
}
.sr-menu__item:hover {
  background: var(--sr-rail-bg);
  color: var(--sr-body);
}
.sr-menu__item .sr-check {
  margin-left: auto;
  color: var(--sr-brand);
}
.sr-menu__item .sr-item-sub {
  display: block;
  font-size: 11.5px;
  color: var(--sr-muted);
}
.sr-menu__search {
  width: 100%;
  border: 1px solid var(--sr-border);
  border-radius: 6px;
  padding: 6px 9px;
  margin-bottom: 5px;
  font: 400 12.5px var(--sr-font);
}
.sr-menu__search:focus {
  outline: none;
  border-color: var(--sr-brand);
}

.sr-pillbtn {
  display: inline-flex;
  align-items: center;
  gap: 7px;
  border: 1px solid var(--sr-border);
  border-radius: 999px;
  background: #fff;
  padding: 4px 11px;
  cursor: pointer;
  font: 600 12.5px var(--sr-font);
  color: var(--sr-body);
}
.sr-pillbtn:hover {
  border-color: var(--sr-brand);
}

.sr-avatar {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  border-radius: 50%;
  color: #fff;
  font: 700 10px var(--sr-font);
  width: 24px;
  height: 24px;
}
.sr-avatar--sm {
  width: 24px;
  height: 24px;
}
.sr-avatar--md {
  width: 28px;
  height: 28px;
  font-size: 11px;
}
.sr-avatar--lg {
  width: 36px;
  height: 36px;
  font-size: 13px;
}
.sr-avatar--xl {
  width: 40px;
  height: 40px;
  font-size: 14px;
}

@media (max-width: 1279px) {
  .sr-customer {
    display: none;
  }
}
.sr-settings {
  max-width: 860px;
  margin: 0 auto;
  padding: 28px 20px 40px;
  width: 100%;
}
.sr-settings__head h1 {
  font: 800 22px var(--sr-font);
  margin: 0 0 2px;
}
.sr-settings__sub {
  color: var(--sr-secondary);
  font-size: 13px;
  margin: 0 0 18px;
}
.sr-settings__tabs {
  display: flex;
  gap: 4px;
  margin-bottom: 18px;
  border-bottom: 1px solid var(--sr-border);
}
.sr-settings__tab {
  padding: 9px 14px;
  font: 700 13.5px var(--sr-font);
  color: var(--sr-secondary);
  border-bottom: 2px solid transparent;
  margin-bottom: -1px;
}
.sr-settings__tab:hover {
  color: var(--sr-ink);
}
.sr-settings__tab.is-active {
  color: #0A5958;
  border-bottom-color: var(--sr-brand);
}
.sr-settings__row {
  display: grid;
  grid-template-columns: 200px 1fr;
  gap: 14px 24px;
  margin-bottom: 16px;
}
.sr-settings__label {
  font: 600 13px var(--sr-font);
  color: var(--sr-secondary);
  padding-top: 7px;
}
.sr-settings__help {
  font-size: 12.5px;
  color: var(--sr-muted);
  margin: 8px 0 0;
}
.sr-settings__link {
  background: none;
  border: 0;
  cursor: pointer;
  color: var(--sr-brand);
  font: 700 12.5px var(--sr-font);
  padding: 0;
}
.sr-settings__actions {
  display: flex;
  align-items: center;
  gap: 12px;
  margin-top: 4px;
}
.sr-settings__error {
  color: var(--sr-danger-text);
  font-size: 12.5px;
}

.sr-card {
  background: #fff;
  border: 1px solid var(--sr-border);
  border-radius: 10px;
  box-shadow: 0 1px 2px rgba(20, 25, 30, 0.05);
  margin-bottom: 16px;
}
.sr-card--warn {
  border-color: var(--sr-amber-border);
}
.sr-card__head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 16px 20px;
  border-bottom: 1px solid var(--sr-row-divider);
}
.sr-card__head h2 {
  font: 700 14px var(--sr-font);
  margin: 0;
}
.sr-card__body {
  padding: 16px 20px;
}

.sr-input {
  width: 100%;
  max-width: 420px;
  border: 1px solid var(--sr-border);
  border-radius: 6px;
  padding: 7px 10px;
  font: 400 13.5px var(--sr-font);
  color: var(--sr-body);
  background: #fff;
}
.sr-input:focus {
  outline: none;
  border-color: var(--sr-brand);
}

.sr-btn-primary {
  display: inline-flex;
  align-items: center;
  gap: 7px;
  background: var(--sr-brand);
  color: #fff;
  border: 0;
  border-radius: 8px;
  padding: 8px 16px;
  font: 700 13px var(--sr-font);
  cursor: pointer;
}
.sr-btn-primary:hover {
  background: var(--sr-brand-hover);
  color: #fff;
}

.sr-btn-secondary {
  display: inline-flex;
  align-items: center;
  gap: 7px;
  background: var(--sr-surface, #fff);
  color: var(--sr-text);
  border: 1px solid var(--sr-border);
  border-radius: 8px;
  padding: 8px 16px;
  font: 700 13px var(--sr-font);
  cursor: pointer;
}
.sr-btn-secondary:hover {
  background: var(--sr-bg);
}

.sr-pager {
  display: flex;
  align-items: center;
  gap: 14px;
  margin-top: 14px;
}
.sr-pager__range {
  font-size: 12px;
  color: var(--sr-muted);
}
.sr-pager__link {
  padding: 6px 12px;
  font-size: 12.5px;
}

.sr-segment {
  display: inline-flex;
  align-items: center;
  gap: 8px;
}
.sr-segment__btn {
  padding: 6px 14px;
  font-size: 12.5px;
}
.sr-segment__btn.is-promote {
  border-color: var(--sr-brand);
  color: #0A5958;
}

.sr-alias {
  display: flex;
  align-items: center;
  gap: 10px;
}
.sr-alias__chip {
  font: 600 16px var(--sr-mono);
  color: #0A5958;
  background: var(--sr-rail-bg);
  border-radius: 8px;
  padding: 8px 14px;
}

.sr-health {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  font-size: 13px;
}
.sr-health__dot {
  width: 9px;
  height: 9px;
  border-radius: 50%;
}
.sr-health.is-ok {
  color: #0A5958;
}
.sr-health.is-ok .sr-health__dot {
  background: var(--sr-brand);
}
.sr-health.is-warn {
  color: var(--sr-amber-text);
}
.sr-health.is-warn .sr-health__dot {
  background: var(--sr-amber);
}
.sr-health + .sr-settings__link {
  display: inline-block;
  margin-left: 14px;
}

.sr-failures__row {
  display: grid;
  grid-template-columns: 110px 1.1fr 1.6fr 70px;
  gap: 10px;
  align-items: center;
  padding: 8px 0;
  border-bottom: 1px solid var(--sr-row-divider);
  font-size: 12.5px;
}
.sr-failures__row:last-child {
  border-bottom: 0;
}
.sr-failures__error {
  color: var(--sr-danger-text);
}

.sr-savedreply {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 10px 0;
  border-bottom: 1px solid var(--sr-row-divider);
}
.sr-savedreply:last-child {
  border-bottom: 0;
}
.sr-savedreply i {
  color: var(--sr-brand);
}
.sr-savedreply__name {
  font: 700 13.5px var(--sr-font);
  flex: none;
}
.sr-savedreply__excerpt {
  flex: 1;
  min-width: 0;
  color: var(--sr-muted);
  font-size: 12.5px;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}
.sr-savedreply__count {
  color: var(--sr-muted);
  font-size: 11px;
}

.sr-savedreply-form {
  margin-bottom: 18px;
  padding-bottom: 14px;
  border-bottom: 2px solid var(--sr-row-divider);
}

.sr-search {
  max-width: 960px;
  margin: 0 auto;
  padding: 28px 20px;
  width: 100%;
}
.sr-search__box {
  position: relative;
  margin-bottom: 12px;
}
.sr-search__input {
  width: 100%;
  border: 2px solid var(--sr-brand);
  border-radius: 10px;
  padding: 12px 90px 12px 16px;
  font: 400 16px var(--sr-font);
}
.sr-search__input:focus {
  outline: none;
}
.sr-search__count {
  position: absolute;
  right: 14px;
  top: 50%;
  transform: translateY(-50%);
  font-size: 11px;
  color: var(--sr-muted);
}
.sr-search__chips {
  display: flex;
  gap: 8px;
  margin-bottom: 16px;
}
.sr-search mark {
  background: #FCE9B8;
  border-radius: 3px;
  padding: 0 1px;
}
.sr-search .sr-list {
  border: 1px solid var(--sr-border);
  border-radius: 10px;
  overflow: hidden;
}

.sr-sidetoggle {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  background: none;
  border: 0;
  cursor: pointer;
  flex: none;
  width: 32px;
  height: 32px;
  border-radius: 8px;
  color: var(--sr-secondary);
  font-size: 14px;
}
.sr-sidetoggle:hover {
  background: var(--sr-bg);
  color: var(--sr-ink);
}

.sr-sidetoggle__expand {
  display: none;
}

.skiwo-app-shell:has(.skiwo-sidebar.is-collapsed) .sr-sidetoggle__collapse {
  display: none;
}
.skiwo-app-shell:has(.skiwo-sidebar.is-collapsed) .sr-sidetoggle__expand {
  display: inline-block;
}

.sr-rail-settings {
  display: flex;
  align-items: center;
  gap: var(--s-3);
  text-decoration: none;
  border-radius: 8px;
  min-block-size: 34px;
  font-size: 0.865rem;
  padding: 4px 10px;
}
.sr-rail-settings.is-active {
  background: var(--sr-pine-active, rgba(255, 255, 255, 0.08));
}

label:has(> input.sr-only) {
  position: relative;
}

.sr-chip {
  display: inline-flex;
  align-items: center;
  gap: 5px;
  border: 1px solid var(--sr-border);
  border-radius: 999px;
  padding: 4px 12px;
  font: 600 12px var(--sr-font);
  color: var(--sr-body);
}
.sr-chip:hover {
  border-color: var(--sr-brand);
  color: var(--sr-body);
}
.sr-chip.is-active, .sr-chip:has(input:checked) {
  background: var(--sr-brand-wash);
  color: #0A5958;
  border-color: var(--sr-brand-wash-border);
}
.sr-chip:has(input) {
  cursor: pointer;
}

.sr-customers {
  max-width: 960px;
  margin: 0 auto;
  padding: 28px 20px;
  width: 100%;
}
.sr-customers__head {
  display: flex;
  align-items: center;
  gap: 12px;
  margin-bottom: 16px;
}
.sr-customers__head h1 {
  font: 800 22px var(--sr-font);
  margin: 0;
}
.sr-customers__count {
  color: var(--sr-muted);
  font-size: 12px;
}
.sr-customers__search {
  margin-left: auto;
}
.sr-customers__table {
  background: #fff;
  border: 1px solid var(--sr-border);
  border-radius: 10px;
  overflow: hidden;
}
.sr-customers__header {
  display: grid;
  grid-template-columns: minmax(200px, 1.3fr) 1.4fr 1fr 90px 110px;
  gap: 10px;
  padding: 10px 16px;
  border-bottom: 2px solid var(--sr-ink);
  font: 700 10.5px var(--sr-font);
  letter-spacing: 0.07em;
  text-transform: uppercase;
  color: var(--sr-secondary);
}
.sr-customers__row {
  display: grid;
  grid-template-columns: minmax(200px, 1.3fr) 1.4fr 1fr 90px 110px;
  gap: 10px;
  align-items: center;
  padding: 9px 16px;
  border-bottom: 1px solid var(--sr-row-divider);
  color: var(--sr-body);
  font-size: 13px;
}
.sr-customers__row:hover {
  background: var(--sr-hover);
  color: var(--sr-body);
}
.sr-customers__row:last-child {
  border-bottom: 0;
}
.sr-customers__name {
  display: flex;
  align-items: center;
  gap: 10px;
  font-weight: 700;
  font-size: 13.5px;
}
.sr-customers__num {
  text-align: right;
  font-size: 11.5px;
  color: var(--sr-secondary);
}

.sr-profile {
  display: flex;
  align-items: center;
  gap: 16px;
  background: var(--sr-bg);
  border-radius: 12px;
  padding: 20px;
  margin: 14px 0 18px;
}
.sr-profile__id {
  flex: 1;
}
.sr-profile__id h1 {
  font: 800 18px var(--sr-font);
  margin: 0;
}
.sr-profile__meta {
  color: var(--sr-secondary);
  font-size: 12.5px;
}
.sr-profile__count {
  font: 600 26px var(--sr-mono);
  color: var(--sr-brand);
}

.sr-onboard {
  flex: 1;
  display: flex;
  align-items: center;
  justify-content: center;
  padding: 32px 16px;
}
.sr-onboard__card {
  width: 520px;
  max-width: 100%;
  background: #fff;
  border-radius: 14px;
  box-shadow: 0 4px 24px rgba(20, 25, 30, 0.08);
  padding: 32px 36px;
}
.sr-onboard__card h1 {
  font: 800 20px var(--sr-font);
  margin: 0 0 6px;
}
.sr-onboard__sub {
  color: var(--sr-secondary);
  font-size: 13.5px;
  margin: 0 0 18px;
}
.sr-onboard__progress {
  display: flex;
  gap: 6px;
  margin-bottom: 22px;
}
.sr-onboard__progress .sr-onboard__seg {
  flex: 1;
  height: 4px;
  border-radius: 999px;
  background: var(--sr-border);
}
.sr-onboard__progress .sr-onboard__seg.is-done {
  background: var(--sr-brand);
}
.sr-onboard__alias {
  justify-content: center;
  margin-bottom: 16px;
}
.sr-onboard__waiting {
  display: flex;
  align-items: center;
  gap: 10px;
  justify-content: center;
  background: var(--sr-rail-bg);
  border-radius: 8px;
  padding: 12px;
  font-size: 13px;
  color: var(--sr-secondary);
}
.sr-onboard__pulse {
  width: 9px;
  height: 9px;
  border-radius: 50%;
  background: var(--sr-amber);
  animation: sr-pulse 1.4s ease-in-out infinite;
}
.sr-onboard__success {
  display: flex;
  align-items: center;
  gap: 10px;
  justify-content: center;
  background: var(--sr-brand-wash);
  border: 1px solid var(--sr-brand-wash-border);
  border-radius: 8px;
  padding: 12px;
  font-size: 13px;
  color: #0A5958;
}
.sr-onboard__success i {
  color: var(--sr-brand);
}
.sr-onboard__footer {
  display: flex;
  align-items: center;
  justify-content: space-between;
  margin-top: 22px;
}
.sr-onboard__skip {
  color: var(--sr-secondary);
  text-decoration: underline;
  font-size: 13px;
}
.sr-onboard__skip:hover {
  color: var(--sr-ink);
}

@keyframes sr-pulse {
  0%, 100% {
    opacity: 1;
    transform: scale(1);
  }
  50% {
    opacity: 0.4;
    transform: scale(0.8);
  }
}
.sr-composer__cclink {
  background: none;
  border: 0;
  padding: 0;
  cursor: pointer;
  color: var(--sr-brand);
  font: 600 12px var(--sr-mono);
}
.sr-composer__cclink:hover {
  color: var(--sr-brand-hover);
  text-decoration: underline;
}

.sr-composer__ccrow {
  display: flex;
  align-items: center;
  gap: 8px;
  padding: 8px 14px 0;
}
.sr-composer__ccrow label {
  font-size: 11px;
  color: var(--sr-muted);
}
.sr-composer__ccrow input {
  flex: 1;
  border: 1px solid var(--sr-border);
  border-radius: 6px;
  padding: 5px 9px;
  font: 400 12.5px var(--sr-font);
}
.sr-composer__ccrow input:focus {
  outline: none;
  border-color: var(--sr-brand);
}

.sr-menu__newtag {
  border-top: 1px solid var(--sr-row-divider);
  padding-top: 5px;
  margin-top: 4px;
}
.sr-menu__newtag .sr-menu__search {
  margin-bottom: 0;
}

.sr-savedreply__edit {
  margin: -4px 0 10px 24px;
}
.sr-savedreply__edit summary {
  cursor: pointer;
  list-style: none;
  width: fit-content;
}
.sr-savedreply__edit summary::-webkit-details-marker {
  display: none;
}
.sr-savedreply__edit form {
  margin-top: 10px;
}

.sr-settingsframe {
  flex: 1;
  display: flex;
  min-width: 0;
}
.sr-settingsframe__content {
  flex: 1;
  min-width: 0;
}

.sr-settingsnav {
  width: 232px;
  flex: none;
  background: #fff;
  border-right: 1px solid var(--sr-border);
  padding: 16px 0;
}
.sr-settingsnav__label {
  margin: 14px 20px 6px;
  font: 700 10.5px var(--sr-font);
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: var(--sr-muted);
}
.sr-settingsnav__label:first-child {
  margin-top: 0;
}
.sr-settingsnav__item {
  display: flex;
  align-items: center;
  gap: 8px;
  height: 31px;
  margin: 0 8px;
  padding: 0 10px;
  border-radius: 6px;
  font-size: 13.5px;
  color: var(--sr-body);
}
.sr-settingsnav__item i {
  color: var(--sr-muted);
  font-size: 12px;
}
.sr-settingsnav__item:hover {
  background: var(--sr-hover);
}
.sr-settingsnav__item.is-active {
  color: #0A5958;
  font-weight: 700;
  background: var(--sr-folder-wash);
}
.sr-settingsnav__item.is-active i {
  color: var(--sr-brand);
}
.sr-settingsnav__new {
  display: block;
  margin: 4px 8px 0;
  padding: 0 10px;
  font: 600 12.5px var(--sr-font);
  color: var(--sr-brand);
}
.sr-settingsnav__new:hover {
  color: var(--sr-brand-hover);
}

.sr-settings--in-frame {
  max-width: 860px;
}

.sr-identity {
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 9px 0;
  border-bottom: 1px solid var(--sr-row-divider);
  font-size: 13px;
}
.sr-identity:last-child {
  border-bottom: 0;
}
.sr-identity i {
  color: var(--sr-muted);
  width: 16px;
  text-align: center;
}
.sr-identity__type {
  color: var(--sr-muted);
  font-size: 11.5px;
}

.sr-settings__check {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  font-size: 13px;
  color: var(--sr-body);
  cursor: pointer;
}
.sr-settings__check input {
  accent-color: var(--sr-brand);
  width: 15px;
  height: 15px;
}

.sr-mailboxes__row {
  display: grid;
  grid-template-columns: 14px minmax(120px, 0.8fr) minmax(200px, 1.2fr) 1.2fr 110px;
  gap: 12px;
  align-items: center;
  padding: 12px 20px;
  border-bottom: 1px solid var(--sr-row-divider);
  color: var(--sr-body);
}
.sr-mailboxes__row:hover {
  background: var(--sr-hover);
  color: var(--sr-body);
}
.sr-mailboxes__row:last-child {
  border-bottom: 0;
}
.sr-mailboxes__name {
  font: 700 13.5px var(--sr-font);
}
.sr-mailboxes__alias {
  font-size: 12px;
  color: #0A5958;
}
.sr-mailboxes__count {
  text-align: right;
  font-size: 11.5px;
  color: var(--sr-secondary);
}
.sr-mailboxes__create {
  display: flex;
  gap: 10px;
  align-items: center;
}

.sr-composer__banner--danger {
  background: var(--sr-danger-wash);
  border-color: var(--sr-danger-border);
  color: var(--sr-danger-text);
}
.sr-composer__banner--danger a {
  color: var(--sr-danger-text) !important;
}

.sr-incident {
  border-color: var(--sr-amber-border);
  background: var(--sr-amber-wash);
}
.sr-incident__title {
  display: flex;
  align-items: center;
  gap: 8px;
  color: var(--sr-amber-text);
}
.sr-incident__dot {
  width: 8px;
  height: 8px;
  border-radius: 50%;
  background: var(--sr-amber);
  flex: none;
  animation: sr-incident-pulse 1.6s ease-in-out infinite;
}
.sr-incident__meta {
  font-size: 11px;
  color: var(--sr-amber-text);
  margin: 0 0 10px;
}
.sr-incident__timeline {
  margin: 0 0 12px;
  padding: 0;
  list-style: none;
}
.sr-incident__timeline li {
  font-size: 11.5px;
  color: var(--sr-amber-text);
  padding: 2px 0;
}
.sr-incident__updateform, .sr-incident__openform {
  display: flex;
  gap: 8px;
  align-items: center;
  flex-wrap: wrap;
}
.sr-incident__components {
  display: flex;
  gap: 14px;
  flex-wrap: wrap;
}

@keyframes sr-incident-pulse {
  50% {
    opacity: 0.35;
  }
}
@media (prefers-reduced-motion: reduce) {
  .sr-incident__dot {
    animation: none;
  }
}
.sr-incidentbanner {
  margin: 10px 16px 0;
}

.sr-uptime__row {
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 6px 0;
}

.sr-uptime__name {
  width: 130px;
  flex: none;
  font: 600 12.5px var(--sr-font);
}

.sr-uptime__bars {
  display: flex;
  gap: 2px;
  flex: 1;
}

.sr-uptime__bar {
  width: 5px;
  height: 16px;
  border-radius: 2px;
  background: #7CC4C0;
}
.sr-uptime__bar.is-degraded {
  background: var(--sr-amber);
}

.sr-uptime__pct {
  width: 56px;
  text-align: right;
  font-size: 11.5px;
}

.sr-identities__row {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 7px 0;
  border-bottom: 1px solid var(--sr-row-divider);
  font-size: 13px;
}
.sr-identities__row:last-of-type {
  border-bottom: 0;
}
.sr-identities__row i {
  color: var(--sr-muted);
  width: 16px;
  text-align: center;
}

.sr-identities__note {
  color: var(--sr-muted);
  font-size: 11.5px;
  margin-left: auto;
}

.sr-identities__merge {
  display: flex;
  gap: 8px;
  margin-top: 12px;
}
.sr-identities__merge .sr-input {
  max-width: 320px;
}

.sr-card--danger {
  border-color: var(--sr-danger-border);
}

.sr-danger {
  display: flex;
  gap: 10px;
  align-items: center;
  flex-wrap: wrap;
}

.sr-search__group {
  margin: 22px 0 4px;
  padding: 0 4px;
  font: 700 10.5px var(--sr-font);
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: var(--sr-muted);
}

.sr-search__row {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 10px 12px;
  border-bottom: 1px solid var(--sr-row-divider);
  color: var(--sr-body);
  font-size: 13.5px;
}
.sr-search__row:hover {
  background: var(--sr-hover);
  color: var(--sr-body);
}
.sr-search__row i {
  color: var(--sr-muted);
  width: 18px;
  text-align: center;
}

.sr-search__rowname {
  font-weight: 700;
}

.sr-search__rowsub {
  color: var(--sr-secondary);
  font-size: 12.5px;
}

.sr-search__rowmeta {
  margin-left: auto;
  color: var(--sr-muted);
  font-size: 11.5px;
}

.sr-reports {
  max-width: 880px;
  margin: 0 auto;
  padding: 32px 32px 60px;
}
.sr-reports__head {
  display: flex;
  align-items: center;
  gap: 14px;
  margin-bottom: 20px;
}
.sr-reports__head h1 {
  font: 800 22px var(--sr-font);
  margin: 0;
}
.sr-reports__periods {
  display: flex;
  gap: 6px;
}
.sr-reports__period {
  font: 600 12px var(--sr-font);
  padding: 5px 12px;
  border-radius: 999px;
  border: 1px solid var(--sr-border);
  color: var(--sr-secondary);
}
.sr-reports__period.is-active {
  border-color: var(--sr-brand);
  color: #0A5958;
  background: var(--sr-brand-wash);
}
.sr-reports__period:hover {
  color: #0A5958;
}
.sr-reports__tiles {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 12px;
  margin-bottom: 16px;
}
@media (max-width: 900px) {
  .sr-reports__tiles {
    grid-template-columns: repeat(2, 1fr);
  }
}
.sr-reports .sr-card {
  margin-bottom: 16px;
}
.sr-reports__stack {
  display: flex;
  height: 14px;
  border-radius: 999px;
  overflow: hidden;
  gap: 2px;
}
.sr-reports__stack span {
  display: block;
}
.sr-reports__legend {
  display: flex;
  gap: 18px;
  margin-top: 10px;
  flex-wrap: wrap;
}
.sr-reports__legenditem {
  display: flex;
  align-items: center;
  gap: 6px;
  font-size: 11.5px;
  color: var(--sr-body);
}
.sr-reports__swatch {
  width: 8px;
  height: 8px;
  border-radius: 2px;
}
.sr-reports__chrow {
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 5px 0;
}
.sr-reports__chname {
  width: 90px;
  flex: none;
  font: 600 12.5px var(--sr-font);
}
.sr-reports__chbar {
  flex: 1;
  height: 8px;
  border-radius: 999px;
  background: var(--sr-hover);
  position: relative;
  overflow: hidden;
}
.sr-reports__chbar span {
  position: absolute;
  inset: 0 auto 0 0;
  border-radius: 999px;
  background: var(--sr-brand);
}
.sr-reports__chcount {
  width: 40px;
  text-align: right;
  font-size: 11.5px;
}
.sr-reports__ailines {
  margin: 0;
  padding: 0;
  list-style: none;
}
.sr-reports__ailines li {
  display: flex;
  gap: 8px;
  align-items: baseline;
  padding: 3px 0;
  font-size: 12.5px;
  color: var(--sr-body);
}
.sr-reports__ailines li::before {
  content: "";
  width: 6px;
  height: 6px;
  border-radius: 50%;
  background: var(--sr-brand);
  flex: none;
  align-self: center;
}

.sr-composer__banner-action {
  margin-left: auto;
}
.sr-composer__banner-action button {
  border: 0;
  background: transparent;
  padding: 0;
  cursor: pointer;
  font: 600 12.5px var(--sr-font);
  color: var(--sr-amber-text);
  text-decoration: underline;
}

.sr-limits {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 12px;
}
.sr-limits__tile {
  background: var(--sr-bg);
  border: 1px solid var(--sr-border);
  border-radius: 8px;
  padding: 12px;
  text-align: center;
}
.sr-limits__value {
  font: 600 22px var(--sr-mono);
  color: var(--sr-brand);
}
.sr-limits__label {
  font-size: 11.5px;
  color: var(--sr-secondary);
  margin-top: 2px;
}

.sr-customers__sub {
  font-size: 11.5px;
  color: var(--sr-muted);
  font-weight: 400;
}

.sr-customers__orglink {
  color: #0A5958;
  font-weight: 600;
}
.sr-customers__orglink:hover {
  text-decoration: underline;
}

.sr-customers__value {
  text-align: right;
  font-weight: 600;
  color: #0A5958;
}

.sr-orgavatar {
  width: 28px;
  height: 28px;
  border-radius: 8px;
  flex: none;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  color: #fff;
  font: 700 12px var(--sr-font);
}
.sr-orgavatar--lg {
  width: 52px;
  height: 52px;
  border-radius: 12px;
  font-size: 20px;
}

.sr-profile__dnc {
  margin-left: auto;
}
.sr-profile__dnc .sr-pillbtn.is-dnc {
  background: var(--sr-danger-wash);
  border-color: var(--sr-danger-border);
  color: var(--sr-danger-text);
}

.sr-orggrid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 16px;
}

.sr-dealsboard {
  flex: 1;
  display: flex;
  flex-direction: column;
  padding: 20px;
  min-width: 0;
}

.sr-newdeal {
  margin-left: auto;
  position: relative;
}
.sr-newdeal summary {
  list-style: none;
  cursor: pointer;
}
.sr-newdeal summary::-webkit-details-marker {
  display: none;
}
.sr-newdeal__form {
  position: absolute;
  right: 0;
  top: calc(100% + 8px);
  z-index: 30;
  width: 300px;
  background: #fff;
  border: 1px solid var(--sr-border);
  border-radius: 10px;
  box-shadow: 0 6px 20px rgba(20, 25, 30, 0.12);
  padding: 14px;
  display: grid;
  gap: 8px;
}
.sr-newdeal__form .sr-input {
  max-width: none;
}

.sr-board {
  flex: 1;
  display: flex;
  gap: 14px;
  align-items: flex-start;
  overflow-x: auto;
  padding-bottom: 20px;
}

.sr-board__col {
  width: 248px;
  flex: none;
}
.sr-board__col--won .sr-board__colhead {
  border-bottom-color: var(--sr-brand);
}

.sr-board__colhead {
  display: flex;
  align-items: baseline;
  justify-content: space-between;
  padding-bottom: 6px;
  margin-bottom: 10px;
  border-bottom: 2px solid var(--sr-ink);
}
.sr-board__colhead .sr-board__stage {
  font: 800 12.5px var(--sr-font);
}
.sr-board__colhead .sr-board__stat {
  font-size: 10.5px;
  color: var(--sr-muted);
}

.sr-dealcard {
  display: block;
  background: #fff;
  border: 1px solid var(--sr-border);
  border-radius: 8px;
  box-shadow: 0 1px 2px rgba(20, 25, 30, 0.05);
  padding: 11px 13px;
  margin-bottom: 10px;
  color: var(--sr-body);
}
.sr-dealcard:hover {
  border-color: var(--sr-brand);
  color: var(--sr-body);
}
.sr-dealcard__name {
  font: 700 13px var(--sr-font);
}
.sr-dealcard__org {
  font: 600 11.5px var(--sr-font);
  color: #0A5958;
  margin: 2px 0 8px;
}
.sr-dealcard__foot {
  display: flex;
  align-items: center;
  gap: 8px;
}
.sr-dealcard__foot .sr-dealcard__value {
  font: 600 12px var(--sr-mono);
}
.sr-dealcard__foot .sr-audit {
  flex: 1;
  min-width: 0;
}

.sr-dealhead {
  display: flex;
  align-items: center;
  gap: 14px;
  background: #fff;
  border-bottom: 1px solid var(--sr-border);
  padding: 14px 20px;
}
.sr-dealhead__name {
  font: 800 19px var(--sr-font);
  margin: 0;
}
.sr-dealhead__value {
  font: 600 15px var(--sr-mono);
  color: #0A5958;
}

.sr-stagebar {
  display: flex;
  gap: 3px;
  padding: 14px 20px 0;
}
.sr-stagebar .sr-stagebar__seg {
  flex: 1;
  height: 22px;
  border: 0;
  cursor: pointer;
  background: var(--sr-border);
  color: var(--sr-secondary);
  font: 600 11px var(--sr-font);
  clip-path: polygon(0 0, calc(100% - 8px) 0, 100% 50%, calc(100% - 8px) 100%, 0 100%, 8px 50%);
}
.sr-stagebar .sr-stagebar__seg:first-child {
  clip-path: polygon(0 0, calc(100% - 8px) 0, 100% 50%, calc(100% - 8px) 100%, 0 100%);
}
.sr-stagebar .sr-stagebar__seg.is-reached {
  background: var(--sr-brand);
  color: #fff;
}
.sr-stagebar .sr-stagebar__seg:hover {
  background: var(--sr-brand-hover);
  color: #fff;
}

.sr-dealbody {
  display: flex;
  gap: 16px;
  padding: 16px 20px;
  align-items: flex-start;
}

.sr-dealtimeline {
  flex: 1;
  min-width: 0;
  max-width: 720px;
}

.sr-dealside {
  width: 300px;
  flex: none;
}

.sr-dealevent {
  display: flex;
  gap: 10px;
  padding: 8px 0;
  position: relative;
}
.sr-dealevent:not(:last-child)::before {
  content: "";
  position: absolute;
  left: 3.5px;
  top: 24px;
  bottom: -4px;
  width: 1px;
  background: var(--sr-border);
}
.sr-dealevent__dot {
  width: 8px;
  height: 8px;
  border-radius: 50%;
  margin-top: 5px;
  flex: none;
  background: var(--sr-muted);
}
.sr-dealevent__dot.tone-amber {
  background: var(--sr-amber);
}
.sr-dealevent__dot.tone-brand {
  background: var(--sr-brand);
}
.sr-dealevent__dot.tone-danger {
  background: var(--sr-danger);
}
.sr-dealevent__title {
  font: 700 13px var(--sr-font);
}
.sr-dealevent__meta {
  font-size: 10.5px;
  color: var(--sr-muted);
}
.sr-dealevent__note {
  font-size: 12.5px;
  color: var(--sr-secondary);
  margin-top: 2px;
}

.sr-identity.is-unread {
  background: var(--sr-hover);
  border-radius: 6px;
}

.sr-seqstep {
  display: flex;
  gap: 12px;
  margin-bottom: 12px;
}
.sr-seqstep__day {
  flex: none;
  align-self: flex-start;
  background: var(--sr-ink);
  color: #fff;
  border-radius: 999px;
  font-size: 10px;
  padding: 3px 9px;
  margin-top: 12px;
}
.sr-seqstep__card {
  flex: 1;
  min-width: 0;
  background: #fff;
  border: 1px solid var(--sr-border);
  border-radius: 10px;
  padding: 12px 14px;
}
.sr-seqstep__head {
  display: flex;
  align-items: center;
  gap: 8px;
}

.sr-taskrow {
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 9px 0;
  border-bottom: 1px solid var(--sr-row-divider);
}
.sr-taskrow:last-child {
  border-bottom: 0;
}
.sr-taskrow.is-overdue {
  background: var(--sr-danger-wash);
  border-radius: 6px;
  padding: 9px 8px;
}
.sr-taskrow.is-done .sr-taskrow__title {
  text-decoration: line-through;
  color: var(--sr-muted);
}
.sr-taskrow__due {
  width: 72px;
  flex: none;
  font-size: 11.5px;
  color: var(--sr-secondary);
}
.sr-taskrow__due.tone-danger {
  color: var(--sr-danger-text);
  font-weight: 600;
}
.sr-taskrow__due.tone-amber {
  color: var(--sr-amber-text);
  font-weight: 600;
}
.sr-taskrow__main {
  flex: 1;
  min-width: 0;
}
.sr-taskrow__title {
  font: 600 13.5px var(--sr-font);
}
.sr-taskrow__owner {
  flex: none;
}
.sr-taskrow__check {
  flex: none;
}

.sr-card > .sr-identity,
.sr-card > .sr-taskrow {
  padding-inline: 20px;
}

.sr-taskcheck {
  width: 18px;
  height: 18px;
  border-radius: 5px;
  border: 1.5px solid #C6CDD5;
  background: #fff;
  cursor: pointer;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  color: #fff;
  font-size: 10px;
}
.sr-taskcheck.is-done {
  background: var(--sr-brand);
  border-color: var(--sr-brand);
}

.sr-factlist {
  padding: 2px 0;
}
.sr-factlist .skiwo-drawer-root + .skiwo-drawer-root .sr-factlist__row {
  border-top: 1px solid var(--sr-row-divider);
}
.sr-factlist__row {
  display: flex;
  align-items: center;
  gap: 14px;
  padding: 13px 16px;
}
.sr-factlist__row:hover {
  background: var(--sr-bg);
}
.sr-factlist__q {
  flex: 1;
  min-width: 0;
  display: flex;
  flex-direction: column;
  gap: 3px;
}
.sr-factlist__question {
  font: 700 13.5px var(--sr-font);
}
.sr-factlist__excerpt {
  font-size: 12px;
  color: var(--sr-muted);
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}
.sr-factlist__used {
  font-size: 10.5px;
  color: var(--sr-muted);
  flex: none;
}

.sr-factdrawer__form {
  display: flex;
  flex-direction: column;
  gap: 8px;
  margin-bottom: 6px;
}

.sr-factdrawer__label {
  font: 700 11px var(--sr-font);
  color: var(--sr-secondary);
  margin-top: 6px;
}

.sr-factdrawer__meta {
  display: flex;
  align-items: center;
  gap: 10px;
  flex-wrap: wrap;
  margin-bottom: 14px;
}

.sr-factdrawer__vmeta {
  font-size: 11.5px;
  color: var(--sr-muted);
}

.sr-factdrawer__attach {
  display: flex;
  align-items: center;
  gap: 6px;
  margin-left: auto;
}

.sr-factdrawer__attachlabel {
  font-size: 11.5px;
  color: var(--sr-secondary);
}

.sr-factdrawer__section {
  margin: 20px 0 0;
}

.sr-factdrawer__convo {
  display: flex;
  align-items: center;
  gap: 8px;
  padding: 8px 10px;
  border: 1px solid var(--sr-border);
  border-radius: 8px;
  margin-bottom: 6px;
  font-size: 12.5px;
  color: var(--sr-text);
  text-decoration: none;
}
.sr-factdrawer__convo:hover {
  background: var(--sr-bg);
}
.sr-factdrawer__convo .sr-mono {
  color: var(--sr-secondary);
  flex: none;
}
.sr-factdrawer__convo span:nth-child(2) {
  flex: 1;
  min-width: 0;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.sr-factdrawer__date {
  font-size: 11px;
  color: var(--sr-muted);
  flex: none;
}

.sr-factdrawer__none {
  font-size: 12.5px;
  color: var(--sr-muted);
  margin: 0;
}

.sr-factdrawer__danger {
  margin-top: 24px;
  padding-top: 12px;
  border-top: 1px solid var(--sr-border);
}

.sr-attachswitch {
  width: 34px;
  height: 19px;
  border-radius: 999px;
  border: 0;
  cursor: pointer;
  background: var(--sr-border);
  position: relative;
  flex: none;
}
.sr-attachswitch__knob {
  position: absolute;
  top: 2px;
  left: 2px;
  width: 15px;
  height: 15px;
  border-radius: 50%;
  background: #fff;
  transition: left 0.12s ease;
}
.sr-attachswitch.is-on {
  background: var(--sr-brand);
}
.sr-attachswitch.is-on .sr-attachswitch__knob {
  left: 17px;
}
.sr-attachswitch:disabled {
  opacity: 0.45;
  cursor: not-allowed;
}

.sr-limits__value.tone-amber {
  color: var(--sr-amber);
}

.sr-team__row {
  display: flex;
  align-items: center;
  gap: 12px;
  flex-wrap: wrap;
  padding: 10px 0;
  border-bottom: 1px solid var(--sr-row-divider);
}
.sr-team__row:last-of-type {
  border-bottom: 0;
}

.sr-team__who {
  min-width: 170px;
}

.sr-team__name {
  font: 700 13.5px var(--sr-font);
}

.sr-team__email {
  font-size: 11px;
  color: var(--sr-muted);
}

.sr-team__role {
  max-width: 130px;
}

.sr-team__channels {
  display: flex;
  gap: 12px;
  flex-wrap: wrap;
}

.sr-team__holders {
  margin-left: auto;
  font-weight: 700;
  font-size: 12.5px;
}

.sr-team__hours {
  display: flex;
  gap: 10px;
  align-items: center;
  flex-wrap: wrap;
}

.sr-team__days {
  display: flex;
  gap: 10px;
  flex-wrap: wrap;
}

.sr-usage__label {
  margin-left: 8px;
  font-size: 11.5px;
  color: var(--sr-secondary);
  min-width: 130px;
  text-align: right;
}

.sr-reports__chbar.is-warn span {
  background: var(--sr-amber);
}

.sr-retention__row {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 16px;
  padding: 12px 0;
  border-bottom: 1px solid var(--sr-row-divider);
}
.sr-retention__row:last-of-type {
  border-bottom: 0;
}
.sr-retention__row .sr-settings__help {
  margin: 2px 0 0;
}

.sr-retention__chips {
  display: flex;
  gap: 6px;
  flex: none;
}

.sr-providers__modes {
  display: flex;
  gap: 6px;
  align-items: center;
  margin-bottom: 10px;
}

.sr-providers__fields {
  margin-bottom: 4px;
}

.sr-card:has(.sr-providers__modes input[value=ours]:checked) .sr-providers__byo {
  display: none;
}

.sr-card:has(.sr-providers__modes input[value=byo]:checked) .sr-providers__ours {
  display: none;
}

.sr-card:not(:has(select[name="ai[autonomy]"] option[value=auto_send_safe]:checked)) .sr-ai__autosend {
  display: none;
}

.sr-channel {
  flex: 1;
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  gap: 14px;
  background: #fff;
  text-align: center;
}

.sr-channel__icon {
  width: 64px;
  height: 64px;
  border-radius: 18px;
  background: var(--sr-brand-wash);
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 26px;
  color: var(--sr-brand);
}

.sr-channel__status {
  font-size: 10.5px;
  color: var(--sr-faint);
}

.sr-channelrail__setup {
  margin: 16px 12px 0;
  border: 1px solid var(--sr-brand-wash-border);
  background: var(--sr-brand-wash);
  border-radius: 8px;
  padding: 9px 12px;
  font-size: 11px;
  color: #0A5958;
  line-height: 1.55;
}
.sr-channelrail__setup b {
  display: block;
  margin-bottom: 4px;
}
.sr-channelrail__setup code {
  display: block;
  margin: 4px 0;
  word-break: break-all;
  user-select: all;
}
.sr-channelrail__setup a {
  text-decoration: underline;
  color: #0A5958;
}

.sr-app .skiwo-topbar {
  --border-2: var(--sr-border);
  --text-mid: var(--sr-secondary);
  --text-2: var(--sr-ink);
  --surface-2: var(--sr-bg);
  --topbar-badge-bg: var(--sr-amber);
  gap: 14px;
  padding-inline: 12px;
}

.sr-railtoggle {
  display: none;
  background: none;
  border: 0;
  cursor: pointer;
  width: 32px;
  height: 32px;
  border-radius: 8px;
  flex: none;
  color: var(--sr-secondary);
  font-size: 15px;
}
.sr-railtoggle:hover {
  background: var(--sr-bg);
  color: var(--sr-ink);
}
@media (max-width: 840px) {
  .sr-railtoggle {
    display: inline-flex;
    align-items: center;
    justify-content: center;
  }
}

.sr-searchbox {
  flex: 1;
  display: flex;
  align-items: center;
  gap: 9px;
  color: var(--sr-muted);
  min-width: 0;
}
.sr-searchbox > i {
  font-size: 13px;
  flex: none;
}

.sr-searchbox__input {
  flex: 1;
  min-width: 0;
  border: 0;
  outline: none;
  background: transparent;
  font: 13.5px var(--sr-font);
  color: var(--sr-ink);
}
.sr-searchbox__input::placeholder {
  color: var(--sr-muted);
}

.sr-pulse__glyph {
  pointer-events: none;
}

.sr-pulse__head {
  font: 700 10px var(--sr-mono);
  letter-spacing: 0.04em;
  text-transform: uppercase;
  color: var(--sr-secondary);
  padding: 6px 12px 4px;
  white-space: nowrap;
}

.sr-pulse__empty {
  padding: 2px 12px 8px;
  font: 400 12px var(--sr-font);
  color: var(--sr-secondary);
}

.sr-pulse__form {
  margin: 0;
}

.sr-pulse__row {
  width: 100%;
  display: flex;
  align-items: center;
  gap: 12px;
  justify-content: space-between;
  padding: 7px 12px;
  border: 0;
  background: transparent;
  cursor: pointer;
  font: 500 13px var(--sr-font);
  color: var(--sr-ink);
  text-align: left;
}
.sr-pulse__row:hover {
  background: var(--sr-bg);
}

.sr-pulse__name {
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.sr-pulse__count {
  flex: none;
  min-width: 20px;
  text-align: center;
  font: 700 11px var(--sr-mono);
  color: #fff;
  background: var(--sr-brand);
  border-radius: 999px;
  padding: 1px 6px;
}

.sr-searchoverlay {
  position: fixed;
  inset: var(--topbar-h, 44px) 0 0 0;
  background: rgba(26, 29, 33, 0.35);
  z-index: 25;
  overflow-y: auto;
  padding: 18px 18px 40px;
}

.sr-searchoverlay__inner {
  max-width: 780px;
  margin: 0 auto;
  background: #fff;
  border-radius: 12px;
  padding: 10px 20px 18px;
  box-shadow: 0 20px 50px rgba(0, 0, 0, 0.3);
}

.sr-searchoverlay__head {
  display: flex;
  align-items: center;
  justify-content: flex-end;
  gap: 12px;
  padding-bottom: 8px;
  border-bottom: 1px solid var(--sr-row-divider);
  margin: 0 -20px 4px;
  padding-inline: 20px;
}

.sr-searchoverlay__full {
  font: 700 12px var(--sr-font);
  color: #0A5958;
  text-decoration: none;
}
.sr-searchoverlay__full:hover {
  text-decoration: underline;
}

.sr-searchoverlay__esc {
  font: 600 10px var(--sr-mono);
  color: var(--sr-muted);
  border: 1px solid var(--sr-border);
  border-radius: 5px;
  padding: 2px 6px;
}

.sr-searchoverlay__close {
  background: none;
  border: 0;
  cursor: pointer;
  color: var(--sr-secondary);
  font-size: 15px;
  padding: 4px 8px;
  border-radius: 6px;
}
.sr-searchoverlay__close:hover {
  background: var(--sr-bg);
  color: var(--sr-ink);
}

.sr-searchoverlay__meta {
  display: flex;
  align-items: baseline;
  gap: 10px;
  margin: 10px 2px 6px;
}

.sr-searchoverlay__query {
  font: 700 14px var(--sr-font);
}

.sr-searchoverlay__count {
  font-size: 10.5px;
  color: var(--sr-muted);
}

.sr-searchoverlay .sr-search__group {
  margin-top: 14px;
}

.sr-flash {
  margin: 10px 14px 0;
  padding: 8px 12px;
  border-radius: 8px;
  font: 500 13px var(--sr-font);
}

.sr-flash--notice {
  background: #E3F1F0;
  color: #0A5958;
}

.sr-flash--alert {
  background: #FDECEC;
  color: #8A1F1F;
}

.theme-soft-reply {
  --brand:#0E7C7B;
  --brand-hover:#0A5958;
  --brand-ink:#16212A;
  --on-brand:#ffffff;
  --brand-tint:#E3F1F0;
  --brand-tint-2:#DDEBEA;
  --brand-tint-3:#F4F9F8;
  --brand-ring:rgba(14,124,123,.35);
  --brand-border:#C2E0DE;
  --font-ui:"Schibsted Grotesk",system-ui,-apple-system,"Segoe UI",Roboto,sans-serif;
  --font-body:"Schibsted Grotesk",system-ui,-apple-system,"Segoe UI",Roboto,sans-serif;
  --font-mono:"JetBrains Mono",ui-monospace,"SF Mono",monospace;
  --hairline:#EDF1F4;
  --border-1:#EDF1F4;
  --border-2:#E4EAEE;
  --border-3:#DCE3E8;
  --ok:#2E7D54;
  --ok-tint:#EDF6F0;
  --danger:#B5623F;
  --danger-tint:#FBF1EE;
  background: #FFFFFF;
  color: #19232B;
  font-family: var(--font-ui);
}

.theme-soft-reply ::selection {
  background: #CFE0EC;
}

/* marketing */
.sr-mkt {
  max-width: 1120px;
  margin: 0 auto;
  padding: 0 28px;
}

.sr-nav {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 24px 0;
  border-bottom: 1px solid var(--hairline);
}

.sr-brand {
  display: flex;
  align-items: center;
  gap: 11px;
  font-weight: 700;
  font-size: 20px;
  letter-spacing: -0.02em;
  color: #16212A;
}

.sr-brand-mark {
  width: 28px;
  height: 28px;
  border-radius: 8px;
  background: var(--brand);
  display: inline-flex;
  align-items: center;
  justify-content: center;
}

.sr-brand-mark span {
  width: 11px;
  height: 3px;
  border-radius: 2px;
  background: #fff;
  display: block;
}

.sr-hero {
  display: grid;
  gap: 22px;
  padding: 84px 0 56px;
  max-width: 640px;
}

.sr-hero h1 {
  font-size: 56px;
  line-height: 1.05;
  letter-spacing: -0.03em;
  font-weight: 700;
  color: #16212A;
  margin: 0;
}

.sr-hero p {
  font-family: var(--font-body);
  font-size: 19px;
  line-height: 1.55;
  color: #56636D;
  margin: 0;
  max-width: 440px;
}

.sr-cta {
  display: flex;
  gap: 12px;
  flex-wrap: wrap;
  margin-top: 4px;
}

/* landing (A1) */
.sr-lp-hero {
  display: grid;
  grid-template-columns: 0.86fr 1.14fr;
  gap: 54px;
  align-items: center;
  padding: 72px 0 30px;
}

.sr-lp-h1 {
  font-weight: 700;
  font-size: 58px;
  line-height: 1.04;
  letter-spacing: -0.03em;
  color: #16212A;
  margin: 22px 0;
}

.sr-lp-lede {
  font-family: var(--font-body);
  font-size: 19px;
  line-height: 1.55;
  color: #56636D;
  max-width: 400px;
  margin: 0 0 32px;
}

.sr-lp-cta {
  display: flex;
  align-items: center;
  gap: 13px;
  margin-bottom: 38px;
  flex-wrap: wrap;
}

.sr-lp-ticks {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
}

.sr-lp-tick {
  display: flex;
  align-items: center;
  gap: 7px;
  font-size: 13px;
  color: #67737D;
  font-weight: 600;
  padding: 7px 12px;
  border: 1px solid #E7ECEF;
  border-radius: 8px;
}

.sr-lp-tick-mark {
  width: 14px;
  height: 14px;
  border-radius: 4px;
  background: #DCE7EE;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  color: var(--brand);
  font-size: 10px;
}

.sr-lp-inbox {
  border: 1px solid #E4EAEE;
  border-radius: 16px;
  overflow: hidden;
  box-shadow: 0 24px 50px -28px rgba(25, 45, 65, 0.28);
  background: #fff;
}

.sr-lp-inbox-bar {
  display: flex;
  align-items: center;
  gap: 8px;
  padding: 13px 16px;
  border-bottom: 1px solid #EDF1F4;
  background: #FAFBFC;
}

.sr-lp-dots {
  display: flex;
  gap: 6px;
}

.sr-lp-dots span {
  width: 10px;
  height: 10px;
  border-radius: 50%;
  background: #E2E7EB;
}

.sr-lp-inbox-title {
  font-size: 12.5px;
  color: #8E99A2;
  font-weight: 600;
  margin-left: 6px;
}

.sr-lp-inbox-count {
  margin-left: auto;
  font-size: 12px;
  color: #9AA4AC;
  font-weight: 600;
}

.sr-lp-inbox-body {
  display: grid;
  grid-template-columns: 236px 1fr;
  min-height: 392px;
}

.sr-lp-threads {
  border-right: 1px solid #EDF1F4;
  background: #FCFDFD;
  display: flex;
  flex-direction: column;
}

.sr-lp-thread {
  appearance: none;
  background: transparent;
  border: none;
  border-bottom: 1px solid #F0F3F5;
  padding: 12px 14px;
  cursor: pointer;
  text-align: left;
  display: flex;
  align-items: center;
  gap: 9px;
  width: 100%;
  transition: background 0.15s ease;
}

.sr-lp-thread.is-active {
  background: #EEF4F8;
  box-shadow: inset 3px 0 0 var(--brand);
}

.sr-lp-avatar {
  width: 30px;
  height: 30px;
  border-radius: 50%;
  color: #fff;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  font-size: 12px;
  font-weight: 700;
  flex: none;
}

.sr-lp-avatar--lg {
  width: 34px;
  height: 34px;
  font-size: 13px;
}

.sr-lp-thread-main {
  min-width: 0;
  flex: 1;
  display: flex;
  flex-direction: column;
}

.sr-lp-thread-top {
  display: flex;
  align-items: center;
  gap: 6px;
}

.sr-lp-thread-name {
  font-size: 13.5px;
  font-weight: 600;
  color: #28333C;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
  flex: 1;
  min-width: 0;
}

.sr-lp-thread-time {
  font-size: 11px;
  color: #A4AEB6;
  flex: none;
}

.sr-lp-thread-sub {
  font-size: 12.5px;
  color: #7A858E;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.sr-lp-pane {
  display: flex;
  flex-direction: column;
  padding: 18px 20px;
}

.sr-lp-pane-head {
  display: flex;
  align-items: center;
  gap: 10px;
  padding-bottom: 14px;
  border-bottom: 1px solid #EFF2F4;
}

.sr-lp-pane-name {
  font-size: 14.5px;
  font-weight: 600;
  color: #28333C;
}

.sr-lp-pane-sub {
  font-size: 12.5px;
  color: #88939C;
}

.sr-lp-draft-flag {
  margin-left: auto;
  font-size: 11px;
  font-weight: 700;
  letter-spacing: 0.04em;
  color: var(--brand);
  background: #EEF4F8;
  padding: 5px 9px;
  border-radius: 6px;
}

.sr-lp-msg {
  font-family: var(--font-body);
  background: #F4F6F8;
  border-radius: 12px;
  padding: 13px 15px;
  margin-top: 16px;
  font-size: 13.5px;
  line-height: 1.5;
  color: #4A555E;
  max-width: 88%;
}

.sr-lp-draft {
  margin-top: 16px;
  border: 1.5px solid #E2EAF0;
  border-radius: 12px;
  padding: 14px 15px;
}

.sr-lp-draft-label {
  display: flex;
  align-items: center;
  gap: 7px;
  margin-bottom: 9px;
}

.sr-lp-draft-kicker {
  font-size: 10.5px;
  font-weight: 700;
  letter-spacing: 0.05em;
  color: var(--brand);
}

.sr-lp-draft-note {
  font-size: 11px;
  color: #9AA4AC;
}

.sr-lp-draft-body {
  font-family: var(--font-body);
  font-size: 13.5px;
  line-height: 1.55;
  color: #2A353E;
}

.sr-lp-actions {
  display: flex;
  align-items: center;
  gap: 10px;
  margin-top: auto;
  padding-top: 16px;
}

.sr-lp-reviewed {
  margin-left: auto;
  font-size: 12px;
  color: #9AA4AC;
}

.sr-lp-fb {
  background: #F7F9FB;
  border-top: 1px solid #EAEFF2;
  margin-top: 54px;
  padding: 78px 0;
}

.sr-lp-head {
  text-align: center;
  max-width: 560px;
  margin: 0 auto 44px;
}

.sr-lp-nps {
  max-width: 520px;
  margin: 0 auto;
  background: #fff;
  border: 1px solid #E4EAEE;
  border-radius: 16px;
  padding: 28px;
  box-shadow: 0 20px 44px -30px rgba(25, 45, 65, 0.25);
}

.sr-lp-nps-q {
  font-size: 16.5px;
  font-weight: 600;
  color: #28333C;
  margin-bottom: 4px;
}

.sr-lp-nps-scale {
  font-family: var(--font-body);
  font-size: 13.5px;
  color: #88939C;
  margin-bottom: 18px;
}

.sr-lp-nps-row {
  display: flex;
  gap: 6px;
  margin-bottom: 8px;
}

.sr-lp-nps-btn {
  appearance: none;
  font-family: var(--font-ui);
  font-size: 14px;
  font-weight: 600;
  flex: 1;
  height: 38px;
  border-radius: 8px;
  cursor: pointer;
  border: 1px solid #E0E6EA;
  background: #fff;
  color: #56636D;
  transition: all 0.13s ease;
}

.sr-lp-nps-btn:hover {
  border-color: var(--brand);
  color: var(--brand-ink);
}

.sr-lp-nps-ends {
  display: flex;
  justify-content: space-between;
  font-size: 11.5px;
  color: #A4AEB6;
  margin-bottom: 18px;
}

.sr-lp-nps-idle {
  font-family: var(--font-body);
  padding: 15px;
  border-radius: 11px;
  background: #F6F8FA;
  border: 1px dashed #DCE3E8;
  color: #7A858E;
  font-size: 13.5px;
  text-align: center;
}

.sr-lp-glyph {
  width: 38px;
  height: 38px;
  border-radius: 10px;
  background: #EEF4F8;
  color: var(--brand);
  display: inline-flex;
  align-items: center;
  justify-content: center;
  font-size: 17px;
}

@media (max-width: 860px) {
  .sr-lp-hero {
    grid-template-columns: 1fr;
    gap: 36px;
  }
  .sr-lp-h1 {
    font-size: 40px;
  }
  .sr-lp-inbox-body {
    grid-template-columns: 1fr;
  }
  .sr-lp-threads {
    flex-direction: row;
    overflow-x: auto;
  }
}
/* product (A2) */
.sr-pr-hero {
  text-align: center;
  padding: 56px 28px 8px;
}

.sr-pr-h1 {
  font-weight: 700;
  font-size: 54px;
  line-height: 1.05;
  letter-spacing: -0.03em;
  color: #16212A;
  max-width: 760px;
  margin: 18px auto 18px;
}

.sr-pr-lede {
  font-family: var(--font-body);
  font-size: 16.5px;
  line-height: 1.6;
  color: #56636D;
  margin: 0 0 22px;
}

.sr-pr-lede--center {
  max-width: 560px;
  margin: 0 auto 28px;
  font-size: 19px;
}

.sr-pr-tabs {
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 10px;
  flex-wrap: wrap;
}

.sr-pr-tab {
  display: flex;
  align-items: center;
  gap: 8px;
  padding: 8px 14px;
  border: 1px solid #E4EAEE;
  border-radius: 9px;
  font-size: 13.5px;
  font-weight: 600;
  color: #3D4954;
}

.sr-pr-tab-glyph {
  width: 22px;
  height: 22px;
  border-radius: 6px;
  background: #EEF4F8;
  color: var(--brand);
  display: inline-flex;
  align-items: center;
  justify-content: center;
  font-size: 12px;
}

.sr-pr-row {
  display: grid;
  grid-template-columns: 1fr 1.08fr;
  gap: 56px;
  align-items: center;
  padding: 64px 0;
}

.sr-pr-row--rev .sr-pr-text {
  order: 2;
}

.sr-pr-row--rev .sr-pr-mock {
  order: 1;
}

.sr-pr-eyebrow {
  font-family: var(--font-mono, "JetBrains Mono", monospace);
  font-size: 12px;
  font-weight: 500;
  letter-spacing: 0.1em;
  color: var(--brand);
  margin-bottom: 14px;
}

.sr-pr-h2 {
  font-size: 36px;
  font-weight: 700;
  letter-spacing: -0.025em;
  color: #16212A;
  line-height: 1.1;
  margin: 0 0 16px;
}

.sr-pr-points {
  display: flex;
  flex-direction: column;
  gap: 13px;
}

.sr-pr-point {
  display: flex;
  gap: 11px;
  align-items: flex-start;
}

.sr-pr-point-glyph {
  width: 20px;
  height: 20px;
  border-radius: 6px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  font-size: 11px;
  flex: none;
  margin-top: 1px;
}

.sr-pr-point-title {
  font-size: 15px;
  font-weight: 600;
  color: #28333C;
}

.sr-pr-point-body {
  font-family: var(--font-body);
  font-size: 14.5px;
  color: #56636D;
  line-height: 1.5;
}

.sr-pr-band {
  background: #F7F9FB;
  border-top: 1px solid #EAEFF2;
  border-bottom: 1px solid #EAEFF2;
}

.sr-pr-band > .sr-mkt {
  padding-block: 72px;
}

.sr-pr-band .sr-pr-row {
  padding: 0;
}

.sr-pr-mono {
  font-family: var(--font-mono, "JetBrains Mono", monospace);
  font-size: 11px;
  color: #9AA4AC;
}

.sr-pr-card {
  border: 1px solid #E4EAEE;
  border-radius: 16px;
  overflow: hidden;
  box-shadow: 0 24px 50px -28px rgba(25, 45, 65, 0.28);
  background: #fff;
}

.sr-pr-card-bar {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 13px 18px;
  border-bottom: 1px solid #EDF1F4;
  background: #FAFBFC;
}

.sr-pr-name {
  font-size: 14px;
  font-weight: 600;
  color: #28333C;
}

.sr-pr-sub {
  font-size: 12.5px;
  color: #88939C;
  font-family: var(--font-body);
}

.sr-pr-chips {
  display: flex;
  align-items: center;
  gap: 8px;
  margin-top: 14px;
  padding-top: 13px;
  border-top: 1px solid #EFF2F4;
}

.sr-pr-chip {
  font-family: var(--font-mono, "JetBrains Mono", monospace);
  font-size: 10.5px;
  color: #7A858E;
  background: #F4F6F8;
  padding: 3px 8px;
  border-radius: 6px;
}

.sr-pr-grid3 {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 18px;
}

.sr-pr-pb {
  background: #fff;
  border: 1px solid #E4EAEE;
  border-radius: 14px;
  overflow: hidden;
  box-shadow: 0 1px 2px rgba(16, 28, 40, 0.05);
}

.sr-pr-pb-head {
  display: flex;
  align-items: center;
  gap: 9px;
  margin-bottom: 13px;
}

.sr-pr-pb-tag {
  font-size: 11px;
  font-weight: 700;
  letter-spacing: 0.05em;
  text-transform: uppercase;
  padding: 4px 10px;
  border-radius: 7px;
}

.sr-pr-pb-mean {
  font-family: var(--font-body);
  font-size: 13px;
  color: #88939C;
}

.sr-pr-pb-ex {
  font-family: var(--font-body);
  font-size: 14px;
  line-height: 1.55;
  color: #2A353E;
  background: #F7F9FB;
  border: 1px solid #EDF1F4;
  border-radius: 10px;
  padding: 13px 14px;
  min-height: 88px;
}

.sr-pr-pb-foot {
  display: flex;
  align-items: center;
  gap: 8px;
  padding: 11px 20px;
  border-top: 1px solid #EDF1F4;
  background: #FAFBFC;
}

.sr-pr-diff {
  font-family: var(--font-body);
  font-size: 13.5px;
  line-height: 1.7;
  color: #2A353E;
  border: 1px solid #EDF1F4;
  border-radius: 10px;
  padding: 13px 15px;
}

.sr-pr-del {
  background: #FBE7E0;
  color: #A8512F;
  text-decoration: line-through;
  border-radius: 3px;
  padding: 0 2px;
}

.sr-pr-ins {
  background: #E5F0E8;
  color: #2E7D54;
  border-radius: 3px;
  padding: 0 2px;
}

.sr-pr-mock-actions {
  display: flex;
  align-items: center;
  gap: 10px;
  margin-top: 16px;
}

.sr-pr-btn {
  font-size: 14px;
  font-weight: 600;
  color: #3D4954;
  background: #fff;
  border: 1px solid #DCE3E8;
  padding: 11px 16px;
  border-radius: 9px;
}

.sr-pr-btn--primary {
  color: #fff;
  background: var(--brand);
  border-color: var(--brand);
}

.sr-pr-btn--soft {
  color: var(--brand);
  background: #EEF4F8;
  border-color: #EEF4F8;
  padding: 7px 13px;
  font-size: 12.5px;
}

.sr-pr-btn--sm {
  padding: 9px 15px;
  font-size: 13px;
}

.sr-pr-reviewer {
  margin-left: auto;
  display: flex;
  align-items: center;
  gap: 7px;
  font-size: 12.5px;
  color: #56636D;
  font-family: var(--font-body);
}

.sr-pr-online {
  margin-left: auto;
  display: flex;
  align-items: center;
  gap: 6px;
  font-size: 11.5px;
  color: #2E7D54;
  font-weight: 600;
}

.sr-pr-dot {
  width: 7px;
  height: 7px;
  border-radius: 50%;
  background: #3F9D6C;
}

.sr-pr-chat {
  padding: 16px;
  display: flex;
  flex-direction: column;
  gap: 11px;
  background: #FCFDFD;
}

.sr-pr-bubble {
  max-width: 84%;
  font-family: var(--font-body);
  font-size: 13.5px;
  line-height: 1.5;
  padding: 10px 13px;
}

.sr-pr-bubble--customer {
  align-self: flex-end;
  max-width: 80%;
  background: var(--brand);
  color: #fff;
  border-radius: 13px 13px 4px 13px;
}

.sr-pr-answer {
  align-self: flex-start;
  max-width: 84%;
}

.sr-pr-answer-body {
  background: #fff;
  border: 1px solid #E4EAEE;
  color: #2A353E;
  font-family: var(--font-body);
  font-size: 13.5px;
  line-height: 1.55;
  padding: 11px 13px;
  border-radius: 13px 13px 13px 4px;
}

.sr-pr-answer-meta {
  display: flex;
  align-items: center;
  gap: 7px;
  margin-top: 6px;
  padding-left: 2px;
}

.sr-pr-answer-tag {
  font-size: 9.5px;
  font-weight: 700;
  letter-spacing: 0.04em;
  text-transform: uppercase;
  color: var(--brand);
  background: #EEF4F8;
  border: 1px solid #DCE7EE;
  padding: 2px 7px;
  border-radius: 6px;
}

.sr-pr-handoff {
  align-self: center;
  display: flex;
  align-items: center;
  gap: 9px;
  background: #EEF4F8;
  border: 1px solid #DCE7EE;
  border-radius: 10px;
  padding: 8px 13px;
  font-size: 12.5px;
  font-weight: 600;
  color: var(--brand);
}

.sr-pr-chat-input {
  display: flex;
  align-items: center;
  gap: 9px;
  padding: 12px 16px;
  border-top: 1px solid #EDF1F4;
  background: #fff;
}

.sr-pr-chat-field {
  flex: 1;
  font-family: var(--font-body);
  font-size: 13px;
  color: #A4AEB6;
  background: #F4F6F8;
  border: 1px solid #EDF1F4;
  border-radius: 9px;
  padding: 9px 12px;
}

.sr-pr-routes {
  display: flex;
  flex-direction: column;
  gap: 11px;
}

.sr-pr-route {
  display: flex;
  align-items: center;
  gap: 14px;
  padding: 13px 15px;
  border-radius: 12px;
}

.sr-pr-route-score {
  width: 38px;
  height: 38px;
  border-radius: 10px;
  color: #fff;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 16px;
  font-weight: 700;
  flex: none;
}

.sr-pr-route-head {
  display: flex;
  align-items: center;
  gap: 7px;
  margin-bottom: 3px;
}

.sr-pr-route-band {
  font-size: 10.5px;
  font-weight: 700;
  letter-spacing: 0.05em;
  text-transform: uppercase;
}

.sr-pr-route-line {
  font-family: var(--font-body);
  font-size: 13px;
  line-height: 1.45;
  color: #3A444C;
}

.sr-pr-quote {
  padding: 22px 22px 18px;
  background: linear-gradient(180deg, #FCFDFE, #fff);
}

.sr-pr-consent {
  display: flex;
  align-items: center;
  gap: 7px;
  margin-bottom: 14px;
}

.sr-pr-consent-mark {
  width: 18px;
  height: 18px;
  border-radius: 50%;
  background: #2E7D54;
  color: #fff;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 10px;
}

.sr-pr-consent-label {
  font-size: 10.5px;
  font-weight: 700;
  letter-spacing: 0.05em;
  text-transform: uppercase;
  color: #2E7D54;
}

.sr-pr-quote-text {
  font-family: var(--font-body);
  font-size: 18px;
  line-height: 1.55;
  color: #1E2A33;
  font-weight: 500;
}

.sr-pr-quote-by {
  display: flex;
  align-items: center;
  gap: 11px;
  margin-top: 18px;
}

.sr-pr-card-foot {
  display: flex;
  align-items: center;
  gap: 8px;
  padding: 13px 18px;
  border-top: 1px solid #EDF1F4;
  background: #FAFBFC;
}

.sr-pr-kicker {
  font-size: 13px;
  font-weight: 700;
  letter-spacing: 0.08em;
  color: var(--brand);
  text-transform: uppercase;
  margin-bottom: 14px;
}

.sr-pr-trail {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  border: 1px solid #E4EAEE;
  border-radius: 16px;
  overflow: hidden;
  background: #fff;
}

.sr-pr-trail-cell {
  padding: 24px;
  border-right: 1px solid #EDF1F4;
}

.sr-pr-trail-cell:last-child {
  border-right: none;
}

.sr-pr-trail-top {
  display: flex;
  align-items: center;
  gap: 9px;
  margin-bottom: 12px;
}

.sr-pr-trail-n {
  width: 26px;
  height: 26px;
  border-radius: 8px;
  background: #EEF4F8;
  color: var(--brand);
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 12px;
  font-weight: 700;
}

.sr-pr-trail-title {
  font-size: 15.5px;
  font-weight: 600;
  color: #16212A;
  margin-bottom: 7px;
}

.sr-pr-own-head {
  display: flex;
  align-items: center;
  gap: 10px;
  margin-bottom: 16px;
}

.sr-pr-verified {
  display: flex;
  align-items: center;
  gap: 5px;
  font-size: 10.5px;
  font-weight: 700;
  letter-spacing: 0.04em;
  text-transform: uppercase;
  color: #2E7D54;
  background: #EDF6F0;
  border: 1px solid #CFE6D9;
  padding: 3px 8px;
  border-radius: 6px;
}

.sr-pr-inboxes {
  display: flex;
  flex-direction: column;
  gap: 8px;
  margin-bottom: 18px;
}

.sr-pr-inbox {
  display: flex;
  align-items: center;
  gap: 11px;
  padding: 11px 13px;
  border: 1px solid #E7ECEF;
  border-radius: 11px;
}

.sr-pr-inbox-count {
  margin-left: auto;
  font-size: 11.5px;
  font-weight: 600;
  color: #56636D;
  background: #F4F6F8;
  border: 1px solid #EDF1F4;
  padding: 4px 9px;
  border-radius: 7px;
}

.sr-pr-seq {
  border-top: 1px solid #EDF1F4;
  padding-top: 16px;
  margin-bottom: 16px;
}

.sr-pr-seq-steps {
  display: flex;
  align-items: center;
  flex-wrap: wrap;
}

.sr-pr-seq-step {
  font-size: 11.5px;
  font-weight: 600;
  color: #3D4954;
  background: #F4F6F8;
  border: 1px solid #EDF1F4;
  padding: 7px 11px;
  border-radius: 8px;
}

.sr-pr-arrow {
  color: #A4AEB6;
  padding: 0 8px;
}

.sr-pr-aws {
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 13px 15px;
  background: #EEF4F8;
  border: 1px solid #DCE7EE;
  border-radius: 12px;
}

.sr-pr-aws-mark {
  width: 34px;
  height: 34px;
  border-radius: 9px;
  background: #fff;
  border: 1px solid #DCE7EE;
  color: var(--brand);
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 15px;
  flex: none;
}

.sr-pr-aws-title {
  font-size: 13px;
  font-weight: 600;
  color: #1E3A4E;
}

.sr-pr-integ {
  background: #FAFBFC;
  border: 1px solid #EAEFF2;
  border-radius: 18px;
  padding: 44px 40px;
  display: grid;
  grid-template-columns: 0.9fr 1.1fr;
  gap: 44px;
  align-items: center;
  margin: 24px 0 70px;
}

.sr-pr-integ-grid {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 12px;
}

.sr-pr-integ-cell {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 13px 14px;
  background: #fff;
  border: 1px solid #E7ECEF;
  border-radius: 11px;
}

.sr-pr-link {
  font-family: var(--font-ui);
  font-size: 14.5px;
  font-weight: 600;
  color: var(--brand);
  text-decoration: none;
}

.sr-pr-sec {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 24px;
  flex-wrap: wrap;
  padding: 24px 28px;
  border: 1px solid #E4EAEE;
  border-radius: 14px;
  margin-bottom: 8px;
}

.sr-pr-sec-left {
  display: flex;
  align-items: center;
  gap: 22px;
  flex-wrap: wrap;
}

.sr-pr-sec-title {
  font-size: 16px;
  font-weight: 600;
  color: #16212A;
}

@media (max-width: 860px) {
  .sr-pr-row, .sr-pr-grid3, .sr-pr-integ, .sr-pr-integ-grid, .sr-pr-trail {
    grid-template-columns: 1fr;
  }
  .sr-pr-row--rev .sr-pr-text, .sr-pr-row--rev .sr-pr-mock {
    order: 0;
  }
  .sr-pr-h1 {
    font-size: 38px;
  }
}
/* pricing (A3) */
.sr-pc-toggle {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  padding: 5px;
  background: #F4F6F8;
  border: 1px solid #E7ECEF;
  border-radius: 11px;
}

.sr-pc-toggle-opt {
  display: inline-flex;
  align-items: center;
  font-size: 14px;
  font-weight: 600;
  color: #56636D;
  padding: 9px 16px;
  border-radius: 8px;
  cursor: pointer;
}

.sr-pc-toggle-opt.is-active {
  background: #fff;
  color: #16212A;
  box-shadow: 0 1px 2px rgba(16, 28, 40, 0.08);
}

.sr-pc-save {
  font-size: 10.5px;
  font-weight: 700;
  letter-spacing: 0.02em;
  color: #2E7D54;
  background: #EDF6F0;
  border: 1px solid #CFE6D9;
  padding: 2px 7px;
  border-radius: 6px;
  margin-left: 7px;
}

.sr-pc-tiers {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 20px;
  align-items: start;
  padding-top: 34px;
}

.sr-pc-tier {
  border: 1px solid #E4EAEE;
  border-radius: 16px;
  padding: 26px 24px;
  background: #fff;
}

.sr-pc-tier.is-pop {
  border: 2px solid var(--brand);
  box-shadow: 0 24px 50px -30px rgba(53, 106, 142, 0.4);
}

.sr-pc-tier-badge {
  min-height: 22px;
  margin-bottom: 6px;
}

.sr-pc-pop {
  font-size: 11px;
  font-weight: 700;
  letter-spacing: 0.05em;
  text-transform: uppercase;
  color: #fff;
  background: var(--brand);
  padding: 5px 11px;
  border-radius: 7px;
}

.sr-pc-tier-name {
  font-size: 19px;
  font-weight: 700;
  color: #16212A;
  margin-bottom: 5px;
}

.sr-pc-tier-tag {
  font-family: var(--font-body);
  font-size: 14px;
  line-height: 1.5;
  color: #7A858E;
  margin-bottom: 20px;
  min-height: 42px;
}

.sr-pc-price {
  display: flex;
  align-items: baseline;
  gap: 4px;
}

.sr-pc-amount {
  font-size: 42px;
  font-weight: 700;
  letter-spacing: -0.03em;
  color: #16212A;
}

.sr-pc-per {
  font-family: var(--font-body);
  font-size: 14px;
  color: #7A858E;
}

.sr-pc-period {
  font-family: var(--font-mono, "JetBrains Mono", monospace);
  font-size: 11.5px;
  color: #9AA4AC;
  margin: 5px 0 20px;
}

.sr-pc-cta .skiwo-btn {
  width: 100%;
  justify-content: center;
}

.sr-pc-divider {
  height: 1px;
  background: #EDF1F4;
  margin: 22px 0;
}

.sr-pc-feats {
  display: flex;
  flex-direction: column;
  gap: 11px;
}

.sr-pc-feat {
  display: flex;
  gap: 10px;
  align-items: flex-start;
}

.sr-pc-feat-head {
  font-size: 14px;
  font-weight: 700;
  color: #16212A;
}

.sr-pc-feat-mark {
  color: #2E7D54;
  font-size: 13px;
  flex: none;
  margin-top: 1px;
}

.sr-pc-feat-mark--box {
  width: 18px;
  height: 18px;
  border-radius: 6px;
  background: #EEF4F8;
  color: var(--brand);
  display: inline-flex;
  align-items: center;
  justify-content: center;
  font-size: 10px;
}

.sr-pc-feat-label {
  font-family: var(--font-body);
  font-size: 14px;
  line-height: 1.45;
  color: #3A444C;
}

.sr-pc-ent {
  border: 1px solid #E4EAEE;
  border-radius: 16px;
  padding: 30px 32px;
  display: flex;
  align-items: center;
  gap: 32px;
  flex-wrap: wrap;
  background: #FAFBFC;
  margin-top: 24px;
}

.sr-pc-ent-main {
  flex: 1;
  min-width: 260px;
}

.sr-pc-ent-head {
  display: flex;
  align-items: center;
  gap: 11px;
  margin-bottom: 8px;
}

.sr-pc-ent-tag {
  font-family: var(--font-mono, "JetBrains Mono", monospace);
  font-size: 11px;
  color: #9AA4AC;
  border: 1px solid #E4EAEE;
  background: #fff;
  padding: 3px 8px;
  border-radius: 6px;
}

.sr-pc-ent-feats {
  display: flex;
  gap: 22px;
  flex-wrap: wrap;
}

.sr-pc-ent-feat {
  display: flex;
  align-items: center;
  gap: 8px;
  font-size: 13.5px;
  font-weight: 600;
  color: #3D4954;
}

.sr-pc-inc {
  display: flex;
  gap: 13px;
  align-items: flex-start;
  padding: 18px 20px;
  border: 1px solid #EDF1F4;
  border-radius: 13px;
}

.sr-pc-inc-glyph {
  width: 34px;
  height: 34px;
  border-radius: 9px;
  background: #EEF4F8;
  color: var(--brand);
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 15px;
  flex: none;
}

.sr-pc-inc-title {
  font-size: 14.5px;
  font-weight: 600;
  color: #16212A;
  margin-bottom: 3px;
}

.sr-pc-inc-body {
  font-family: var(--font-body);
  font-size: 13px;
  line-height: 1.5;
  color: #7A858E;
}

.sr-pc-table {
  border: 1px solid #E4EAEE;
  border-radius: 16px;
  overflow: hidden;
}

.sr-pc-thead {
  display: grid;
  grid-template-columns: 1.7fr 1fr 1fr 1fr;
  align-items: end;
  padding: 20px 26px;
  background: #FAFBFC;
  border-bottom: 1px solid #E4EAEE;
}

.sr-pc-th-plan {
  font-size: 13px;
  font-weight: 600;
  color: #7A858E;
}

.sr-pc-th {
  text-align: center;
}

.sr-pc-th-name {
  font-size: 15px;
  font-weight: 700;
  color: #3D4954;
}

.sr-pc-th-name.is-pop {
  color: var(--brand);
}

.sr-pc-th-price {
  font-family: var(--font-mono, "JetBrains Mono", monospace);
  font-size: 11.5px;
  color: #9AA4AC;
  margin-top: 2px;
}

.sr-pc-group {
  padding: 14px 26px 10px;
  background: #fff;
  border-bottom: 1px solid #EDF1F4;
}

.sr-pc-group-label {
  font-family: var(--font-mono, "JetBrains Mono", monospace);
  font-size: 11px;
  font-weight: 500;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: var(--brand);
}

.sr-pc-trow {
  display: grid;
  grid-template-columns: 1.7fr 1fr 1fr 1fr;
  align-items: center;
  padding: 13px 26px;
  border-bottom: 1px solid #F4F6F8;
}

.sr-pc-tlabel {
  font-family: var(--font-body);
  font-size: 14px;
  color: #3A444C;
}

.sr-pc-tcell {
  text-align: center;
}

.sr-pc-yes {
  color: #2E7D54;
  font-weight: 700;
}

.sr-pc-no {
  color: #C2CBD1;
}

.sr-pc-txt {
  font-size: 13px;
  font-weight: 600;
  color: #3D4954;
}

.sr-pc-faq {
  max-width: 760px;
  margin: 0 auto;
}

@media (max-width: 860px) {
  .sr-pc-tiers, .sr-pc-thead, .sr-pc-trow {
    grid-template-columns: 1fr;
  }
  .sr-pc-thead, .sr-pc-trow {
    grid-template-columns: 1.4fr 1fr 1fr 1fr;
  }
}
/* security (A4) */
.sr-sec-flows {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 20px;
}

.sr-sec-flow {
  border: 1px solid #E4EAEE;
  border-radius: 16px;
  padding: 22px;
  background: #fff;
}

.sr-sec-flow-head {
  display: flex;
  align-items: center;
  gap: 11px;
  margin-bottom: 16px;
}

.sr-sec-flow-glyph {
  width: 38px;
  height: 38px;
  border-radius: 10px;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 18px;
  font-weight: 700;
  flex: none;
}

.sr-sec-steps {
  display: flex;
  flex-direction: column;
  gap: 11px;
  margin-bottom: 16px;
}

.sr-sec-step {
  display: flex;
  gap: 11px;
  align-items: flex-start;
}

.sr-sec-step-n {
  width: 22px;
  height: 22px;
  border-radius: 7px;
  background: #F4F6F8;
  color: #56636D;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 11px;
  font-weight: 700;
  flex: none;
}

.sr-sec-step-text {
  font-family: var(--font-body);
  font-size: 13.5px;
  line-height: 1.5;
  color: #3A444C;
}

.sr-sec-note {
  font-family: var(--font-mono, "JetBrains Mono", monospace);
  font-size: 11px;
  border-top: 1px solid #EDF1F4;
  padding-top: 13px;
}

.sr-sec-callout {
  display: flex;
  align-items: flex-start;
  gap: 13px;
  margin-top: 20px;
  padding: 18px 20px;
  background: #EEF4F8;
  border: 1px solid #DCE7EE;
  border-radius: 14px;
}

.sr-sec-controls {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 16px;
}

.sr-sec-control {
  border: 1px solid #EDF1F4;
  border-radius: 13px;
  padding: 18px;
}

.sr-sec-gdpr {
  border: 1px solid #EDF1F4;
  border-radius: 13px;
  padding: 18px 20px;
}

.sr-sec-info {
  display: flex;
  align-items: flex-start;
  gap: 13px;
  margin-top: 18px;
  padding: 16px 20px;
  background: #FAFBFC;
  border: 1px solid #EDF1F4;
  border-radius: 13px;
}

.sr-sec-info-mark {
  width: 22px;
  height: 22px;
  border-radius: 50%;
  background: #EEF4F8;
  color: var(--brand);
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 12px;
  font-weight: 700;
  font-style: italic;
  flex: none;
}

.sr-sec-table {
  border: 1px solid #E4EAEE;
  border-radius: 16px;
  overflow: hidden;
}

.sr-sec-trow {
  display: grid;
  grid-template-columns: 1fr 1.6fr 1.2fr;
  align-items: center;
  gap: 16px;
  padding: 15px 22px;
  border-bottom: 1px solid #F4F6F8;
}

.sr-sec-trow:last-child {
  border-bottom: none;
}

.sr-sec-trow--head {
  background: #FAFBFC;
  border-bottom: 1px solid #E4EAEE;
  font-size: 13px;
  font-weight: 600;
  color: #7A858E;
}

@media (max-width: 860px) {
  .sr-sec-flows {
    grid-template-columns: 1fr;
  }
  .sr-sec-controls {
    grid-template-columns: 1fr 1fr;
  }
  .sr-sec-trow {
    grid-template-columns: 1fr;
  }
  .sr-sec-trow span {
    display: block;
  }
}
/* legal (A5) */
.sr-lg {
  padding-top: 48px;
}

.sr-lg-head {
  border-bottom: 1px solid #EDF1F4;
  padding-bottom: 26px;
  margin-bottom: 34px;
}

.sr-lg-switch {
  display: inline-flex;
  gap: 6px;
  padding: 5px;
  background: #F4F6F8;
  border: 1px solid #E7ECEF;
  border-radius: 11px;
}

.sr-lg-tab {
  font-size: 13.5px;
  font-weight: 600;
  color: #56636D;
  text-decoration: none;
  padding: 8px 15px;
  border-radius: 8px;
}

.sr-lg-tab.is-active {
  background: #fff;
  color: #16212A;
  box-shadow: 0 1px 2px rgba(16, 28, 40, 0.08);
}

.sr-lg-grid {
  display: grid;
  grid-template-columns: 0.8fr 2fr;
  gap: 48px;
  align-items: start;
  padding-bottom: 24px;
}

.sr-lg-toc {
  position: sticky;
  top: 24px;
  display: flex;
  flex-direction: column;
  gap: 9px;
}

.sr-lg-toc-head {
  font-size: 11px;
  font-weight: 700;
  letter-spacing: 0.06em;
  text-transform: uppercase;
  color: #9AA4AC;
  margin-bottom: 5px;
}

.sr-lg-toc-link {
  font-family: var(--font-body);
  font-size: 13.5px;
  line-height: 1.4;
  color: #56636D;
  text-decoration: none;
}

.sr-lg-toc-link:hover {
  color: var(--brand);
}

.sr-lg-prose {
  max-width: 680px;
}

.sr-lg-intro {
  font-family: var(--font-body);
  font-size: 17px;
  line-height: 1.6;
  color: #3A444C;
  margin-bottom: 30px;
}

.sr-lg-section {
  margin-bottom: 28px;
}

.sr-lg-h2 {
  font-size: 19px;
  font-weight: 700;
  color: #16212A;
  margin-bottom: 12px;
  scroll-margin-top: 24px;
}

.sr-lg-block {
  font-family: var(--font-body);
  font-size: 15px;
  line-height: 1.65;
  color: #4A555E;
  margin-bottom: 12px;
}

.sr-lg-contact {
  font-family: var(--font-body);
  font-size: 15px;
  line-height: 1.65;
  color: #4A555E;
  border-top: 1px solid #EDF1F4;
  padding-top: 22px;
  margin-top: 30px;
}

.sr-lg-contact a {
  color: var(--brand);
}

@media (max-width: 860px) {
  .sr-lg-grid {
    grid-template-columns: 1fr;
    gap: 28px;
  }
  .sr-lg-toc {
    position: static;
  }
}
/* feedback survey (public) */
.sr-fb {
  max-width: 520px;
  margin: 80px auto;
  padding: 0 24px;
  text-align: center;
}

.sr-fb-q {
  font-size: 24px;
  font-weight: 700;
  color: #16212A;
  margin-bottom: 24px;
}

.sr-fb-row {
  display: flex;
  gap: 8px;
  justify-content: center;
  flex-wrap: wrap;
  margin-bottom: 16px;
}

.sr-fb-btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-width: 44px;
  height: 44px;
  border: 1px solid #E4EAEE;
  border-radius: 8px;
  text-decoration: none;
  color: #16212A;
  font-weight: 600;
}

.sr-fb-btn:hover {
  border-color: var(--brand);
  color: var(--brand);
}

.sr-fb-scale {
  color: #7A858E;
  font-family: var(--font-body);
}

/* public help center */
.sr-help {
  padding-bottom: 72px;
}

.sr-help > .skiwo-card {
  margin-bottom: 18px;
}

.sr-help-list {
  list-style: none;
  margin: 0;
  padding: 0;
}

.sr-help-item {
  border-bottom: 1px solid #EDF1F4;
}

.sr-help-item:last-child {
  border-bottom: 0;
}

.sr-help-link {
  display: block;
  padding: 13px 2px;
  color: #16212A;
  font-weight: 600;
  text-decoration: none;
}

.sr-help-link:hover {
  color: var(--brand);
}

.sr-help-back {
  display: inline-block;
  margin: 28px 0 8px;
  color: var(--brand);
  font-family: var(--font-body);
  text-decoration: none;
}

.sr-help-back:hover {
  text-decoration: underline;
}

.sr-help-article {
  max-width: 720px;
  margin: 0 auto 40px;
}

.sr-help-body {
  font-family: var(--font-body);
  font-size: 16px;
  line-height: 1.7;
  color: #37424B;
  margin-top: 18px;
}

.sr-help-footer {
  border-top: 1px solid #EDF1F4;
  padding: 24px 0;
  text-align: center;
}

.sr-help-powered {
  color: #7A858E;
  font-family: var(--font-body);
  font-size: 13px;
  text-decoration: none;
}

.sr-help-powered:hover {
  color: var(--brand);
}

/* app */
.sr-page {
  padding: 28px 32px;
  max-width: 1080px;
}

.sr-grid {
  display: grid;
  gap: 16px;
}

.sr-grid--2 {
  grid-template-columns: repeat(2, 1fr);
}

.sr-grid--3 {
  grid-template-columns: repeat(3, 1fr);
}

.sr-muted {
  color: #56636D;
  font-family: var(--font-body);
}

@media (max-width: 720px) {
  .sr-grid--2, .sr-grid--3 {
    grid-template-columns: 1fr;
  }
  .sr-hero h1 {
    font-size: 40px;
  }
}
.sr-roadmap {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 16px;
  margin: 26px 0 40px;
}

.sr-roadmap__lane {
  background: #F8F9FA;
  border: 1px solid #E3E8EE;
  border-radius: 12px;
  padding: 14px;
  min-height: 120px;
}

.sr-roadmap__lanetitle {
  display: flex;
  align-items: center;
  justify-content: space-between;
  font: 700 13px var(--font-body, inherit);
  text-transform: uppercase;
  letter-spacing: 0.04em;
  color: #5F6B7A;
  margin: 0 0 12px;
}

.sr-roadmap__lanecount {
  font-size: 11px;
  color: #8A94A0;
}

.sr-roadmap__card {
  background: #fff;
  border: 1px solid #E3E8EE;
  border-radius: 10px;
  padding: 12px;
  margin-bottom: 10px;
  box-shadow: 0 1px 2px rgba(20, 25, 30, 0.05);
}

.sr-roadmap__cardtitle {
  font-weight: 700;
  font-size: 14px;
  color: #1A1D21;
}

.sr-roadmap__cardbody {
  font-size: 12.5px;
  color: #5F6B7A;
  margin: 6px 0 0;
  line-height: 1.5;
}

.sr-roadmap__cardfoot {
  display: flex;
  align-items: center;
  justify-content: space-between;
  margin-top: 10px;
  font-size: 11px;
  color: #8A94A0;
}

.sr-roadmap__progress {
  height: 6px;
  background: #E3F1F0;
  border-radius: 999px;
  margin-top: 10px;
  overflow: hidden;
}

.sr-roadmap__progress span {
  display: block;
  height: 100%;
  background: #0E7C7B;
  border-radius: 999px;
}

.sr-roadmap__plusone {
  border: 1px solid #C2E0DE;
  background: #E3F1F0;
  color: #0A5958;
  border-radius: 999px;
  padding: 3px 12px;
  font: 700 12px var(--font-body, inherit);
  cursor: pointer;
}

.sr-roadmap__plusone:hover {
  background: #DDEBEA;
}

.sr-roadmap__voted {
  color: #0A5958;
  font-weight: 700;
  font-size: 11px;
}

.sr-roadmap__empty {
  font-size: 12px;
  color: #A6AEB8;
  margin: 0;
}

.sr-roadmap__ask {
  margin-top: 18px;
}

.sr-roadmap__ask summary {
  list-style: none;
  display: inline-flex;
}

.sr-roadmap__ask summary::-webkit-details-marker {
  display: none;
}

.sr-roadmap__askform {
  display: flex;
  flex-direction: column;
  gap: 10px;
  max-width: 520px;
  margin-top: 14px;
}

.sr-roadmap__promise {
  font-size: 12px;
  color: #8A94A0;
  margin: 0;
}

@media (max-width: 920px) {
  .sr-roadmap {
    grid-template-columns: repeat(2, 1fr);
  }
}
@media (max-width: 560px) {
  .sr-roadmap {
    grid-template-columns: 1fr;
  }
}