SoftReply is live in beta. A plan switches its rooms on when you choose it; anything more is asked for, and a person answers.Try it out →
A shared inbox for small B2B teams

Give every customer the best experience.

One shared inbox for the mail your team answers today. AI writes the draft, a named person approves it, and the customer gets an answer that sounds like you.

Starter from NOK 199 per month, 10 seats, ex mva. Everything else is switched on when you need it.

A picture of the Needs review room: four conversations waiting, one open, an AI draft beside it with Approve & send and Rewrite, and a note saying nothing sends until Kari approves it.

  • A person approves every answer

    There is no auto-send mode, on any plan.

  • Every channel lands in the same inbox

    The reason to add one is that it does not become a second tool.

  • Nothing is bought by surprise

    Modules are switched on by asking, and the ask is answered by a person.

What you get on day one

In every workspace, on every plan. Nothing here is a module and nothing here is asked for.

  • Shared inbox and mailboxes

    Connect the addresses you already answer from. Everyone sees the same threads.

  • AI drafts a person approves

    The draft is written for you. Sending is a decision a named person makes.

  • Knowledge

    The answers your team keeps repeating, written once and used by the drafts.

  • Contacts

    Who wrote in, what they asked before, and which company they belong to.

  • The review queue

    Needs review, assigned to me, follow-ups. The work in the order it matters.

  • Reports

    How fast you answered, how much the drafts were edited, what came in.

What you switch on when you need it

Add one when it earns its place. Every module lands in the same inbox, so it never becomes a second tool, and you ask a person to turn it on.

More channels
  • LIVE

    Live chat

    A widget on your site. Chats queue beside the mail.

  • LIVE

    Forms

    Structured requests that arrive as threads, not spreadsheets.

  • IN TESTING

    SMS and push

    For the customers who answer a text and nothing else.

  • IN TESTING

    Phone receptionist

    Takes the call, writes down the ask, drops it in the queue.

More rooms · the sales half
  • LIVE

    Roadmap board

    What customers asked for, ranked by how often they asked.

  • LIVE

    The company book

    Companies, the people in them, and every thread they own.

  • IN TESTING

    Sequences

    Follow-ups that stop the moment the customer replies.

  • LIVE

    Norway register

    Look up the company writing in, straight from the thread.

Nothing here switches itself on. You ask, a person answers, and you know what it costs before it starts.

See every module

Plans

Starter is the inbox. Team adds the sales half when you want it. Prices ex mva.

See the full plans
Starter
NOK 199per month · 10 seats · ex mva
The shared inbox with reviewed AI, live chat, forms and your roadmap.
Team
NOK 5,000per month · 10 seats · ex mva
Everything in Starter, plus the company book, sequences and the register.
Business
NOK 10,000per month · 10 seats · ex mva
Everything in Team, plus audit export and priority support.