The inbox, and what you add to it
Every workspace has the inbox. Everything else is a module. Your plan includes some of them, and you ask for one in Settings when you need it. A person switches it on.
In every workspace
On from the first day, on every plan, including Free.
Shared inbox and mailboxes
Email replies
Composer, saved replies and tags
AI drafts, reviewed before they send
Knowledge and facts
Contacts
Needs review
Reports and search
Good · 3 000 kr a month
10 people included, then 400 kr a month for each person more.
- LIVE
Live chat
A widget on your site. Chats queue beside the mail.
- LIVE
Roadmap board
A public board of what customers asked for, ranked by how often they asked.
- LIVE
Forms & intake
Structured requests from your website that arrive as threads, not spreadsheets.
- IN TESTING
Web push
A reply reaches you in the browser when you are not on this page.
- LIVE
Import
Bring your history in from Help Scout or Crisp — threads, files and the help centre you wrote.
- IN TESTING
Status & incidents
Tell customers when something is down, once, instead of answering it fifty times.
Better · 5 000 kr a month
Everything in Good, plus the sales half: the companies behind your customers, follow-ups and calls.
- LIVE
Companies & deals
The companies your customers belong to, and what is open with each.
- IN TESTING
Outbound sequences
Follow-ups that stop the moment the customer replies. Needs Companies & deals first.
- LIVE
Call sheet
A list to work through on the phone, with what was said kept on the thread. Needs Outbound sequences first.
- LIVE
Norway register
Look up the company writing in, straight from the thread.
Add-ons
Switched on per workspace and paid by use. A text costs 1 kr to send and 2 kr to receive.
- IN TESTING
SMS
Answer and be answered by text, in the same inbox.
- IN TESTING
Phone
A number that rings here, with the call written down.