SoftReply is live in beta — email, chat and phone carry real traffic today.Try it out →
For solo founders
Every customer message lands on you. SoftReply drafts the reply; you just approve it.
When you're the whole support team, every email, chat, and call is another interruption to your real work. SoftReply drafts each reply from your own knowledge base and waits for your approval, so answering customers stops eating your day.
Instead of writing ten replies from scratch before your first meeting, you open SoftReply to ten AI-drafted answers and approve the ones that are right.
02
The call you missed
The AI phone receptionist answers when you can't, captures what the caller needed, and leaves you a drafted follow-up to review instead of a missed-call voicemail.
03
One place, not six
Email, live chat and phone each land on their own surface, every message with an AI draft waiting on your OK — the same review workflow wherever it came from.
The three that matter most.
AI phone receptionist
A named AI receptionist answers calls you can't take, captures the details, and hands you a drafted follow-up to approve.
One review workflow
Email, chat and phone are each answered in their own place, under the same approve-before-send rule — nothing slips between tools while you're heads-down building.
AI drafts, you approve
Every reply is drafted from your knowledge base and cites the facts it used, and nothing sends until you say yes.
Answer every customer without becoming a full-time support desk.